[Resolved] Whirlpool India — fridge low cooling | |||
I am totally frustrated with the way I have been treated with my fridge issue. First of I purchased this triple door 240 litre fridge from a whirlpool dealer named Manorma Electronics around October last year since March I started facing cooling issue so I raised a complaint and the technician said problem with compressor and he replaced it since it was in warranty but still I kept facing cooling issue so I again called him later he asked me to get a Spetbalizer so I did but still the issue not fixed then he stopped ignoring my calls I again complain in company helpline number he said everything ok and leaves. Then again I complain and ask for different technicians then this guy comes and sees the issue and said he will raise complain this that then after going from home he I saying everything all right blah blah which made me real angry finally like this today in may I again dropped 2-3 complaints but never received any response. I think I have to lodge a complain in consumer court since I have not received any satisfactiory resolution in this issue. Was this information helpful? | |||
Jun 24, 2019 Complaint marked as Resolved Whirlpool India customer support has been notified about the posted complaint. Verified Support May 24, 2019 Whirlpool India Customer Care's response Dear Team, We are working on the customer's concern and will share you the further updates shortly. Regards, Whirlpool Support. Verified Support Aug 30, 2019 Whirlpool India Customer Care's response Dear Team, We got it checked with the service team and confirmed that customer's appliance issue has been resolved. Same communication has been confirmed with the customer. Regards, Whirlpool support | |||
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H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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Please let me know why it happens and is there any way to repair it.
As there is no complaint number or contact detail provided, we are unable to communicate with the concerned person. Hence, we have asked customer to share the details, so that we can do the needful.
Regards,
Whirlpool Support