[Resolved] BookMyShow — amount debited but no confirmation on the purchase of ticket received in the submitted mail id | |
I have booked 4 tickets for rajathi raja illayaraja concert at coimbatore today. The amount got debited during the purchase of ticket but there is no confirmation from book my show for the purchase of the tickets booked, i have selected 500 rs ticket for 4 people, 2000 rs got debited from my account but purchase of the ticket by mail not received Could you please help me of resolving the issue by sending the confirmation ticket to my registered mail id and phone number Was this information helpful? | |
Aug 6, 2019 Complaint marked as Resolved Verified Support Jul 06, 2019 BookMyShow Customer Care's response Hi, Apologies for the delay! Sorry for the trouble. Ideally, for an unsuccessful transaction the amount gets refunded within 4-5 working days, some banks may take 10 working days. Also, if you have used a wallet it will reflect within 24 hours. Please share your contact details via [protected]@bookmyshow.com so that I can have this looked into. Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative. | |
 4 Comments | |
Comments
I am having a 3 ticket through Book my show i am very upset with sound and the theathre is very dirty very disappointed this time.
BookMyShow Customer Care's response, Jul 6, 2019
Verified Support
Hi,
Apologies for the delay!
I am sorry to know that. Please share your contact details via alears@bookmyshow.com so that I can have this looked into.
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
Apologies for the delay!
I am sorry to know that. Please share your contact details via alears@bookmyshow.com so that I can have this looked into.
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
Please cancel to my tickets
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BookMyShow Customer Care's response, Jul 6, 2019
Verified Support
Hi,
Apologies for the delay.
Unfortunately any decision on allowing cancellation of show tickets is taken by the cinemas/multiplexes that hold the inventory and not BookMyShow, which is a ticketing aggregator alone. Hence, we are unable to provide you a refund for this transaction.
For any queries, feel free to connect with us via allears@bookmyshow.com
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
Apologies for the delay.
Unfortunately any decision on allowing cancellation of show tickets is taken by the cinemas/multiplexes that hold the inventory and not BookMyShow, which is a ticketing aggregator alone. Hence, we are unable to provide you a refund for this transaction.
For any queries, feel free to connect with us via allears@bookmyshow.com
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
Today date 25/06/19
I have booked three tickets at #Meraj cinema Hall ( shalini shivani )Dilusukhanagar kothapet Hyderabad theater
Amount had cuted by my account at 4:02pm by tickets are not received to my Mali I'd or whatsup r SMS
I had payed amount by Google Play [protected] these the number
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I have booked three tickets at #Meraj cinema Hall ( shalini shivani )Dilusukhanagar kothapet Hyderabad theater
Amount had cuted by my account at 4:02pm by tickets are not received to my Mali I'd or whatsup r SMS
I had payed amount by Google Play [protected] these the number
Upendar Reddy Boorugu's reply, Jun 25, 2019
BookMyShow Customer Care's response, Jul 6, 2019
Verified Support
Hi,
Apologies for the delay. We sincerely regret for the trouble caused.
The said transaction has been initiated for refund from our end. Hope you are in receipt of the refund.
For any queries, feel free to connect with us via allears@bookmyshow.com
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
Apologies for the delay. We sincerely regret for the trouble caused.
The said transaction has been initiated for refund from our end. Hope you are in receipt of the refund.
For any queries, feel free to connect with us via allears@bookmyshow.com
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
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No response has been received till date regarding the matter.
can you please look into the same.
Apologies for the delay!
That sounds upsetting. Please share your contact details via alears@bookmyshow.com so that I can have this looked into.
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.