[Resolved]  BookMyShow — amount deducted but no tickets confirmation

Address:A/104, tulsi aangan society,, Near yogeshwar hotel,, Ganesh ghat,, 421503

I booked a ticket on bookmyshow on 12th may. 5 tickets for avengers on 12th may. I was told that the transaction failed so i made a revoking and paid from a different account this time. However my previous amount was deducted too and its been more than 25 days i am chasing them for a refund. They keep saying 2-3 days every now and then and do not assist in any further way.
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2019
Complaint marked as Resolved 
Verified Support
Jul 06, 2019
BookMyShow Customer Care's response
Hi,

We hope you are in receipts of your funds.

Do get in touch with us on [protected]@bookmyshow.com along with the contact details entered while transacting for any clarity

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
Complaint comments 

Comments

The show was cancelled by Garuda mall Inox, for reasons known to best to them.
The incharge is refusing to reimburse the money paid for the movie and the extra charges paid towards booking charges.
This is a sad matter with intent to cheat.
Show time: 9.40 pm, screen 4.
Date: 03.06.2019.
Rgds
MGC Rajan.

BookMyShow Customer Care's response, Jul 6, 2019
Verified Support
Hi Mr.Rajan,

The said transaction was initiated for refund from our end. We hope you are in receipts of your funds.

Do get in touch with us on allears@bookmyshow.com along with the contact details entered while transacting for any clarity.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
Hi,
As per the guidelines by RBI in March 2019, Internet handling fee is supposed to be exempted while booking online movie tickets. But I can see Rs 103/- to be charged here on bookmyshow platform while I am booking the tickets for Kabir Khan movie.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    BookMyShow
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    57%
    Complaints
    1527
    Pending
    0
    Resolved
    852
    BookMyShow Phone
    +91 22 3989 5050
    +91 22 6508 8960
    BookMyShow Address
    Ground Floor, Wajeda House, Gulmohar Cross 7, Juhu Scheme, Mumbai, Maharashtra, India
    View all BookMyShow contact information