[Resolved] Razorpay — house rent not credited

Henry Benny Fernandez

from Delhi, Delhi

Address:

Hno 87-873, SYNDICATE BANK COLONY, Kurnool, Andhra Pradesh, 518002

I paid house rent rs 5400 to my house owner account on 01 jun 19 at 0953hrs. The has not been credited till. I am facing a lot of trouble as a indian army soldier to paid my house rent the same has been credited till. I will again paid to my house owner yesterday in cash amount 5400 the total amount paid till for house rent is 10800/- please refund the amount to my account forthwith.

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Jul 6, 2019

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Jun 04, 2019

Razorpay Customer Care's response Hi,

We were unable to locate the transaction with the details provided. Please send us your contact details and transaction details along with the screenshot of the debit over: https://razorpay.com/support/#request. We'll have this looked into and update you at the earliest.

Thanks and regards,
Team Razorpay

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Comments

abrolsohit

from Delhi, Delhi

Hi Sohit here, i have done a transaction through razorpay for the nestaway related amount but they are mentioning its failed and they havent received any payment besides the money debited from mine sbi account through which i did the transaction.and related to that transaction i have posted a screenshot also .Please help me in this regards.

Razorpay Customer Care's response, Jun 12, 2019

Verified Support

Hey Sohit,

We have updated the status of your query on the email thread with the ticket ref number: 556441.
Feel free to write back to us on the same email thread for further queries, we will be glad to assist you with the same.

Thanks & Regards,
Team Razorpay