Icici Lombard — 2nd complaint mental harassment of customer while claiming insurance | |||
Hi Team, ICICI Lombard is doing fraud with customer, they not even looking into my concern, no call no resolution on 1st complaint till date so raising 2nd complaint. I have made with accident on 1st June 2019 at thane and immediately I have tow my vehile to the 'Navneet Motors Thane' because the vehicle was not getting started. Imran Khan is the executive who is inspected my vehicle and he is saying the towing will not cover in insuarance. I have traveled from pune to thane very smoothly suddenly accident happened and car is not getting started so in this case the normal person will tow his vehicle, same I have done with my vehicle and now executive is saying he will not cover the towing in insurance, now I have to pay huge amount which is not fair for customer, they are actually doing mental harassment with customers. Also my bumper get damaged due to accident and they are covering only 50 % in that, why should I pay the more money if my insurance is continued from date of purchase of my vehicle and it is zero depreciation . then what is the benefit of authorized service center and insurance company. My car is Baleno. Car registration no.: MH33A5689 my contact no.: [protected] Regards, Umesh Rokde Was this information helpful? | |||
ICICI Lombard customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
73%
Complaints
1318
Pending
0
Resolved
941
1-800-209-8888
1-800-2666
ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
View all ICICI Lombard contact information
Pls my credit card in canceled the lombard policy.
We have made a note of your concern. Kindly share your contact details for us to check this from our end.
Regards,
ICICI Lombard General Insurance