[Resolved]  Vivo Mobile India — speakers cleaning or speakers new part

Address:Wharf Road, N, East Godavari, Andhra Pradesh, 533002

I have purchased a new mobile vivo v15pro two months back and having issue with the speakers now and put a complaint on Saturday in vivo service center kakinada.. They gave assurance to me that problem with the speakers will be rectified by Monday but now they are backing off saying that they are already used the speaker parts which we ordered for.. to other customer and asking three more days to resolve the issue... I am very much dissatisfied with the response of vivo service center.. Please acknowledge my issue.. And kindly request you to take appropriate action against that service center kkd...
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Jul 24, 2019
Complaint marked as Resolved 
Vivo Mobile India customer support has been notified about the posted complaint.
Verified Support
Jun 18, 2019
Vivo Mobile India Customer Care's response
Hi Abhilash Rock, sorry for the inconvenience caused. In order to assist you regarding your concern and contact number on our official mail id that is [protected]@vivo.com
Complaint comments 

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I was seating at ujjain bus stop and some room my mobile from chair and now not. Answering my call request you to do needful and help us to find the phone as we are user of vivo and i am sure you will find the mobile,
Mobile Num which we lost : [protected]

Regards,
Kavi
[protected]
Vivo Mobile India Customer Care's response, Jun 27, 2019
Verified Support
Hi Kavita Sapra, we are sorry to hear this. Kindly visit at the nearest police station and file an FIR.

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