[Resolved] BookMyShow — refund amount not received | |||
I have booked 2 movie tickets through PhonePe App on June 2nd in the BookMyShow App. The amount in my account has debited but transaction got failed. I contacted both PhonePe and my Bank customer care centres. They said there's no issue from their end. They asked me to contact you. Please do the needful. I'm trying to get this to you from many days. Please help. Thank you. Was this information helpful? | |||
Aug 11, 2019 Complaint marked as Resolved Verified Support Jul 09, 2019 BookMyShow Customer Care's response Hi, Sorry for the trouble. Ideally, the amount charged for an unsuccessful transaction get refunded back to you within 4-5 working days. Please share your contact details via [protected]@bookmyshow.com so that I can have this looked into. Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative. Verified Support Jul 10, 2019 BookMyShow Customer Care's response Hi, Sorry for the trouble. Ideally, the amount charged for an unsuccessful transaction get refunded back to you within 4-5 working days. Please share your contact details via [protected]@bookmyshow.com so that I can have this looked into. Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative. | |||
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We din't mean to let you down.
Please share the error screenshot and your contact details via allears@bookmyshow.com so that I can have this looked into.
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.