[Resolved] Olymp Trade — withdraw

Dibyendu Reyansh Banerjee

from Mumbai, Maharashtra

Address:

James Street Kingstown, +91

Made a withdrawal request on 11th of july... It's almost 14 days... Still i didn't received the amount... They provided a arn to contact my bank... Bank don't even know about arn.. Neither the support team is helping... Used the same card for withdrawal... Usually it takes 5 working days... Please do the needful so i that i can continue my trading on olymtrade otherwise i have to close my account

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2021

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2019

Olymp Trade Customer Care's response Hello!

Please, send the full bank statement since the date of withdrawal until today to our support team. They will transfer it to the payment aggregator to require an official document to trace your withdrawal.

Best regards, Olymp Trade team.

Verified Support

Jul 29, 2019

Olymp Trade Customer Care's response Dibyendu Reyansh Banerjee, please, make sure that you have the latest OS and application version. You can also contact us via e-mail [protected]@olymptrade.com or in
our group facebook.com/olymptradecom/.

Related Olymp Trade reviews

View all 1502 Olymp Trade Reviews

Comments

Dibyendu Reyansh Banerjee

from Mumbai, Maharashtra

Given everything now they are not replying of my emais... client support page is not opening from last 3 days... worst experience

Tushar Faiyaz

Can you tell me why are the payout rates constantly changing? Of course, I always can choose some asset with a maximum payout rate of 82%. But what if I've got the whole day planned out, and by the time I have to open a deal on a certain asset its payout rate will be super low?
I will be waiting for your explanation.

Olymp Trade Customer Care's response, Aug 7, 2019

Verified Support

Tushar Faiyaz, the profit rate depends on market situation (volatility, liquidity, region of registration). Volatility is a statistical measure of the dispersion of returns for a given security or market index.
The liquidity is a value determined by the activity of changing the price of an asset due to the large volume of supply and demand.

The deals are always closed with the same rate it was open.

Best regards, Olymp Trade team.

Madjukar

Don’t worry, I’m sure, that everything will be ok:)I heard, that the delays sometimes happens in case of the banks transfer, but Olymp Trade from its side is doing everything right, I’m sure. I never had any problems with the withdrawal, probably, because I have my account in largest private bank in the country and it works really good.

Reyansh1

In the beginning, it was even unusual for me to work on Olymp Trade platform, it’s too simple. I have a degree in economics, I studied different financial disciplines at the university, types of analysis and so on. I already used to formulas and accountings. But here all the deals are completed in one click. Further, I just get used to it, figured it out. It is very convenient to do the technical analysis here, I went through basics at the university, but on this platform, it is very easy to set the indicators and analyze. So eventually the trading turned out to be simpler for me than I thought. Of course, there are some specifics, but you can learn anything, but I’m happy with the results so far, and actually, I think that trading on Olymp Trade – this is a great opportunity for the earnings and just developing of your financial literacy.