[Resolved] Cinepolis — no outside food allowed - not even a chocolate energy bar | |||
I visited the cinepolis - magarpatta seasons mal, pune and i were surprised to see the board saying outside food and eatables not allowed. Is it still the case? The staff didn't even allow to carry the chocolate energy bar with us. This is just pathetic, it was sealed and not used. If cinepolis really do care about the quality, the food, and their cleanliness and all why do they even allow the vendors to sell anything in their premises? Is it that the popcorn sold from their counters don't fall or the containers they provide does not create trash and garbage. Was this information helpful? | |||
Sep 4, 2019 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support Aug 02, 2019 Cinepolis India Customer Care's response Dear Customer (Webb), Thank you for reaching out to us. We clarify our stand as a law-abiding organization and as when such ruling is passed we will implement the same. As on date, the matter is sub-judice before the Honorable Bombay High Court and no decision is taken so far. Regards Team Cinépolis. | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
1268
Pending
120
Resolved
658
+91 99 5885 5033
3rd Floor, Plot No. 58, Sector 44, Gurgaon, Haryana, India - 122003
View all Cinepolis India contact information
Thank you for reaching out to us. We clarify our stand as a law-abiding organization and as when such ruling is passed we will implement the same. As on date, the matter is sub-judice before the Honorable Bombay High Court and no decision is taken so far.
Regards
Team Cinépolis.