[Resolved] ShopClues.com — scratch card contest | |||
Hello, I have received a scratch card from Shopclues, but looks like there its a fraud as the seal from the company says Shopclues. It says I have won a XUV500 as a prize and have to pay 1% of the cost to the company. The letter is drafted with a very poor English and that's when it caught my attention. Reporting this for further investigation as this needs to be stopped. Many people would have been lost it with these fraudsters. Was this information helpful? | |||
Sep 8, 2019 Complaint marked as Resolved ShopClues.com customer support has been notified about the posted complaint. Verified Support Aug 07, 2019 ShopClues.com Customer Care's response Dear Kishan, Greetings from ShopClues.com Our sincere apologies for the trouble you were put through. Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected. Your patience in this unfortunate matter will be highly appreciated. Best Regards, Team ShopClues | |||
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+91 12 4441 4888 (Customer Support)
+91 12 4466 9777 (Merchant Support)
Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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Greetings from ShopClues.com
We would like to begin by apologizing for the inconvenience this may have caused you.
Please share your order details to enable us to check and resolve this at the earliest.
Best Regards,
Team ShopClues