[Resolved]  ShopClues — I'm complaining about shopclues gift voucher

Hai this is ravi teja davuluri, i got a certificate of achievement of online shopping lucky draw from shop clues shop clues and scratch card through by post and claimed that i am one of the winners of the draw. It came through indian postal system i want to know is there any contest like this from shopclues? Or its fake. Can you please confirm about this.
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Sep 20, 2019
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
Aug 19, 2019
ShopClues.com Customer Care's response
Dear Ravi,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues
Complaint comments 

Comments

Order ID:[protected]


Alpha Pro 12 Watt LED Bulb Pack of 8 (Warranty 6 Months)

plz refund

app ka item 12 watt led bulb ka hai revived huva hai 9 watt ka plz return

ShopClues.com Customer Care's response, Aug 21, 2019
Verified Support
Dear Tilak,

Greetings from ShopClues.com

Our sincere apologies for the delay that happened in resolving your concern.

We have shared the information with our Support Team and they shall be connecting with you within next 24 hours for further proceedings.

Requesting your patience here.

Best Regards,
Team ShopClues
Order id=[protected]
Please sir, add to want to return your product, because sir no quality in this product, it's the wrong product.when i put it returns to request the head was rejected, so please head to my help.please sir, it should be first of all the time so call my number [protected],
Please help me sir.
ShopClues.com Customer Care's response, Aug 21, 2019
Verified Support
Dear Megh,

Greetings from ShopClues.com

Our sincere apologies for the delay that happened in resolving your concern.

We have shared the information with our Support Team and they shall be connecting with you within next 24 hours for further proceedings.

Requesting your patience here.

Best Regards,
Team ShopClues

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