[Resolved] Eureka Forbes — no action has been taken so fan on my complaint

[Resolved] Eureka Forbes — no action has been taken so fan on my complaint

0 07manju.pandey from Mumbai, Maharashtra

Since28/7/2019 I have been calling in your service centre and complaining regarding the services of my water purifier.Neither your complaint centre nor your service centre is ready to take any action. since than like a fool I am calling in your complaint centt.whith lots of embarrassment I am saying That I did a big mistake by buying your product You people are just making money buy selling products, Amc, and through your call centres even today when I called in your service centre my call was cut by your one of the employee because I was asking for their seniors number. Was this information helpful? No (0) Yes (0)
Sep 25, 2019 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Aug 16, 2019 Eureka Forbes Customer Care's response Dear Manju, I will surely assist you with your concern. Kindly share your registered contact number/customer ID here & I’ll get back to you at the earliest. Regards, Piyush Verified Support Aug 21, 2019 Eureka Forbes Customer Care's response Dear Manju, I am yet to receive the requested details from your end. Kindly help me with the same as it'll enable me to resolve your issue faster. Regards, Piyush Verified Support Aug 22, 2019 Eureka Forbes Customer Care's response Dear Manju, As I haven't received your details, your complaint has been closed from my end. Do get back in case of any further query. Thank you and have a great day! Regards, Piyush
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Comments

Venkata Mahesh Babu Manda

from Alampur, Telangana

Gift watch given against the purchase of eurrka frobes water purifier is duplicate, there was s no worthy or value for the brand of Provogue brand watch, what is the need o[censored]sing the brand name of Provogue, and getting the sales

Eureka Forbes Customer Care's response, Aug 16, 2019

Verified Support

Dear Venkata,

Kindly send in your customer ID & registered contact number here. I'll have my team connect with you regarding this, at the earliest.

Regards,
Priya

Eureka Forbes Customer Care's response, Aug 21, 2019

Verified Support

Dear Venkata,

I am still awaiting the requested details. Kindly provide the same so that I can have my team get in touch with you to address your concern.

Regards,
Priya

Eureka Forbes Customer Care's response, Aug 22, 2019

Verified Support

Dear Venkata,

As I haven't received your details, your complaint has been closed from my end. Do connect in case you need any further assistance, and I'd be glad to help you.

Regards,
Priya