Eureka Forbes — geneus plus ro water purifier | |
Eureka forbes have sold us a defective geneus plus ro purifier. The whole family started getting sick and after testing the water the results have come back as the purified water is bacteriologicaly contaminated. I have made a claim under the 30 days money back guarantee, it has been more than 20 days and still the are giving a run around and making false promises as some one would contact me. I have made so many phone calls and send a couple of emails still no response received. Every time the response i get is someone would contact me which never seems to happen. Was this information helpful? | |
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Eureka Forbes customer support has been notified about the posted complaint. Verified Support Aug 16, 2019 Eureka Forbes Customer Care's response Dear Vikram, Please share your registered contact number/customer ID here. I'll have my team connect with you as soon as possible to help you further. Regards, Priya | |
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Request you to share your registered contact number and customer ID here. I will have the concerned team connect with you to help you with this at the earliest.
Regards,
Anita
I am still awaiting the requested details. Kindly provide the same so that I can have my team get in touch with you to address your concern.
Regards,
Anita
As I haven't received your details, your complaint has been closed from my end. Do connect in case you need any further assistance, and I'd be glad to help you.
Regards,
Anita