[Resolved]  Yamaha Motor India — poor quality service and charging high prices than mrp..

Address:Allahabad, Uttar Pradesh

Maximum retail price of yamalube engine oil is 320 whereas the company is charging 325/ for the same which is illegal and company can be held liable for compensating customers under various provisions of consumer protection act 1986.
Moreover i bought a saluto it was great before service but after the first service the riding quality deteriorated. Now the bike doesn't pick up frequently when i accelerate suddenly it seems like the engine has stopped plus it gives a backward push to the bike as if brakes are applied. Then suddenly after few seconds it zooms off.
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Sep 21, 2019
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Aug 19, 2019
Yamaha Motor India Customer Care's response
Dear Anonymous Guy,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha
Complaint comments 

Comments

I bought a new yamaha r15 from orbit yamaha vijayawada when my bike gave to service centre they had stolen my bike throttle body and from then my bike engine got stopped for every clutch liver hold till they couldn't rectify my issue please take an action on them and relieve my bike without any issue
Yamaha Motor India Customer Care's response, Aug 21, 2019
Verified Support
Dear Raja. M,

Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha
Bike compliant not solved...Very bad customer relationship
Yamaha Motor India Customer Care's response, Aug 21, 2019
Verified Support
Dear Manuanjuuuu,

Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha

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