[Resolved]  Idea Cellular — no network coverage

Address:Puthengady House Mulanthuruthy Post, ERNAKULAM, Ernakulam, Kerala, 682314

Mob.[protected].
Mr ealias simon
Respected sir i as a customer of idea kerala. I am unable to use data services in home. Idea not providing 3g 4g coverage in indoor. 2g coverage also very weak in indoor
Idea assured me excellent 2g 3g 4g coverage in home. But the company cruelly cheated me. My 249 rs was wasted. Idea eated my money
No service. Idea told me that after 3months you get coverage in your location. Dead cheater.
I kindly request you sir please take necessary action against this.
Thanking you
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Sep 17, 2019
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Aug 15, 2019
Updated by simon pc
Big cheating by idea Kerala.
Verified Support
Aug 16, 2019
Idea Cellular Customer Care's response
Dear Customer,

Apologies for the inconvenience caused. As per our record, we've informed you that network Visit has been done at your location, maximum possible optimization done on serving site. We are trying our best to enhance the network coverage in your region. We would appreciate if you could bear with us while we strengthen the network and improve our services.

Regards,
Prajakta
Complaint comments 

Comments

Iam JISHNU DAS PK yesterday I got a blank message from 53010 to my no: my no: is [protected] what is this ?

Idea Cellular Customer Care's response, Aug 16, 2019
Verified Support
Dear Customer,

As per recent communication, we have informed you that contact to respective operator. 

Regards,
Prajakta
Idea flash messages of idea power keep coming as pop ups.
Even there is no option in sim toolkit appa.
Idea was intelligent enough to remove it from there.
And my device is redmi note 7 pro in case you need it.
Idea Cellular Customer Care's response, Aug 16, 2019
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Prajakta

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