[Resolved] Voltas — slow pace of work

ashishashish1531

from Allahabad, Uttar Pradesh

Address:

SMC SCHOOL, GHOORPUR ,IRADATGANJ, Allahabad, Uttar Pradesh, 211001

We had ordered a 100ton ductable split unit for the school auditorium.
There was some delay on our part to make the 2nd installment of payment but now that the machines have come the ducting work has not been completed. Today i spoke to one mr signh in allahabad representing voltas that the man would reach our site and start work today. I amfraid as to how far can your people lie. No work has started and it will begin only day after tommorrow as informed to other team members.
He is well aware that for the auditorium size measuring 75x100 ft the false ceiling work is held up and so is the flooring
I dont know why this should be happening and why should such people in the 'house of tatas' be allowed to betray customers.

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Oct 1, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2019

Voltas Customer Care's response Dear Ashish,

We are sorry for the experience you had. Please write to us about your problem with your complaint number or registered mobile number at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

Aug 26, 2019

Voltas Customer Care's response Dear Ashish,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

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Comments

Dr sidra

from Mumbai, Maharashtra

My name is dr Sidra ansari.i have purchased two ac .I m having complaints of remote which is not working since many days .I hv called to Voltas 5_6 times but they r not responding to my complaints.i m so much unsatisfied with customare care service of Voltas.

Voltas Customer Care's response, Aug 20, 2019

Verified Support

Dear Sidra,

We are sorry for the experience you had. Please write to us about your problem with your complaint number or registered mobile number at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Voltas Customer Care's response, Aug 28, 2019

Verified Support

Dear Sidra,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team