Apollo Pharmacy — wrong commitment | |||
On 12th aug 2017, i visited ur indirapuram branch and handed over to the counter staff doctor's prescription. Out of 4 medicines, he gave me 3 medicine and for 4th one, "codistar dx syp" he made a note in the register and asked me to collect it on next day ie on 13th aug but it was never made avaliable. I keep on visiting the branch and finally on 17th aug the counter staff told me that their distributor is not sending this medicine so, we are unable to provide it to you. This is how ur pharmacy is treating with their customers? It is shocking? Similar complaint was lodged on 30 jul 2019 vide ur reference no aop719-53 Was this information helpful? | |||
Apollo Pharmacy customer support has been notified about the posted complaint. Verified Support Aug 20, 2019 Apollo Pharmacy Customer Care's response Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0819-34 in your mail to enable us to address your concern on priority.
Verified Support Aug 20, 2019 Apollo Pharmacy Customer Care's response The reference complaint person is not responded - https://www.consumercomplaints.in/apollo-pharmacy-non-procurement-of-medicine-c2409598 Please provide me your details, we take action against the people involved.
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1 Comment | |||
Comments
I purchaged nicogum 2mg in your turkaemjal branch hyderabad. Mrp is 69rupees. your people has charged 70 and given bill for 70. when i questioned about charging more than mrp the answer is very rude.
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Apollo Pharmacy Customer Care's response, Aug 20, 2019
Verified Support
Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [email protected] mentioning reference number AP0819-37 in your mail to enable us to address your concern on priority.
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+91 40 6060 2424
No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India - 600006
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