[Resolved]  Cars24 Services — rc transfer

Address:Faridabad, Haryana, 121007
Website:www.cars24.com

We sold our maruti suzuki dzire vdi in oct, 2018.
It has been almost 1 year now and we are still the owner of the car and someone else has been driving it with our name.
They have a policy of 45-60 days but they are nowhere seen to follow their own policy.
We have tried calling every office, every number but no one is helping us and we are scared that if the car gets used in any crime, we will land in trouble.
We visited the dealership through which we sold our car many times but they don't even have time to listen to our problems.
They are only suggesting to wait and have faith in the company procedures.
After chasing this company for almost 6-7 months we are fed up now and we will take action against this company.

I am launching a fir against this company.

As a customer we feel cheated.
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Sep 29, 2019
Complaint marked as Resolved 
CARS24 Services customer support has been notified about the posted complaint.
Verified Support
Aug 29, 2019
CARS24 Services Customer Care's response
Hi!Apologies for the inconvenience. We have shared your case with the concerned team . They will get back to you shortly.
Complaint comments 

Comments

2 months back I booked one car and I payed advance of 6000 rupees to cars 24. Then seller told I'll not sell the car. So cars 24 Nagarabhavi branch people told we will refund the amount still they have not returned my amount. And they are not receiving the call. They are cheating customers..
Sales advisor : Selvaraj
Manager: prashanth
CARS24 Services Customer Care's response, Sep 3, 2019
Verified Support
Hi! Apologies for the inconvenience. Please share your appointment ID so we can look in for details.

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