[Resolved]  Razorpay — loan repayment failed

Address:TIRUPUR CITY CLUB, 61/94,AMMAPALAYAM AVINASHI ROAD TIRUPUR, Tirupur, Tamil Nadu, 641652

Dear team

My name is r pushparaj i have paid the loan front loan id :703608 due amount rs.9153.58. Through augest 28/08/19 razorpay but the amount have bben debited from my indusind bank account payment succesfully but it not credited in the loan front account payment.7days above but amount no refund. Please let me now the status of my amount. I have attached the payment done details for your reference. Iam waiting for your reply at earliest
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Oct 11, 2019
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Sep 09, 2019
Razorpay Customer Care's response
Hey,

We checked and see that the payment with the ID pay_DBJxdixp0oQffz is a successful transaction. You can check the status of the same here: https://bit.ly/2DSjy4T
Kindly contact the merchant for any service/refund related queries

Thanks & Regards,
Team Razorpay
Complaint comments 

Comments

I tried to pay 149.50 INR to adda 247 but it is failed and amount is deducted from my account

Please take necessary action

Razorpay Customer Care's response, Sep 10, 2019
Verified Support
Hi Sourabh,

We are sorry to hear about this. Kindly share the transaction details along with your contact details over here https://razorpay.com/support/#request and we will investigate this at the earliest.

Thanks&Regards
Team Razorpay
I pay loan front 6 sep 2019 two times deducted from my account no 18******71via razorpay amount 7444.00. my loan id-737212 so pls refund my money .
Thanking you
Md inamul haque

Razorpay Customer Care's response, Sep 10, 2019
Verified Support
Hi,

We understand your concern here. Kindly share the transaction details along with your contact details here https://razorpay.com/support/#request and we will have this investigated at the earliest.

Thanks & Regards
Team Razorpay
Razorpay custumber care no longer in use andcustumber care no [protected]

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Razorpay Customer Care's response, Sep 16, 2019
Verified Support
Hey,

Please raise a request on https://razorpay.com/support/#request with your query. We will check the same and update you at the earliest.

Thanks & Regards,
Team Razorpay
It is showing that 'pending with bank end' how to get the pnr number I booked from erode to nagercovil in nagercovil express on September 10 2019..
Razorpay Customer Care's response, Sep 16, 2019
Verified Support
Hi Nandhakumar,

Kindly provide us with your transaction details here https://razorpay.com/support/#request. We shall check the same and update you at the earliest.

Thanks & regards,
Team Razorpay

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