Ecom Express — delivery guy changed the phone | |||
Subject: mobile phone fraud I ordered a phone online the but i got a clone phone the guy said that it's ecom express fault they must have mismatched your product with someone else they thug me 25k cash i handed cash to the delivery guy now i was waiting for delivery guy to return but since 7 days no one came to pick the order and return my money, And the delivery guy also didn't let us check the product before the payment he said you can't open it unless you make the payment Was this information helpful? | |||
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Ecom Express customer support has been notified about the posted complaint. Verified Support Sep 12, 2019 Ecom Express Customer Care's response Dear Sir, Greetings from ECOM Express We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [protected]@ecomexpress.in for us to assist you and resolve your complaint/query. Regards, Team ECOM Express | |||
 3 Comments | |||
Comments
[protected]
Ecom Express Customer Care's response, Sep 20, 2019
Verified Support
Dear Sir,
Greetings from ECOM Express
We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint/query.
Regards,
Team ECOM Express
Greetings from ECOM Express
We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint/query.
Regards,
Team ECOM Express
Myntra shiped my product on 7th september via ecom but till 11th sep eom shows pickup rescheduled.
Please sort my issue.
AWB NO- [protected]
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Please sort my issue.
AWB NO- [protected]
Ecom Express Customer Care's response, Sep 20, 2019
Verified Support
Dear Sir,
Greetings From ECOM Express.
With reference to your query regarding the AWB number 2523138103, as per our records the said shipment has been delivered on 16 Sep at your registered address. Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.
Regards,
Team ECOM Express
Greetings From ECOM Express.
With reference to your query regarding the AWB number 2523138103, as per our records the said shipment has been delivered on 16 Sep at your registered address. Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.
Regards,
Team ECOM Express
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No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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Greetings from ECOM Express
We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint/query.
Regards,
Team ECOM Express