[Resolved] Yamaha Motor India — unethical behaviour, unwarranted service and charges | |||
I put my bike tn45bc 3291 for repairing the self starter problem With the authorsed dealer s. S. Yamaha, trichy.20 on 11.9.2019. The work was attended by mr. Karuppaya. Works manager, He is not fit to occupy his present position. I submit that his attitude towards customer like me is not appreciable. On 25.6.2019, the same vehicle sent to his workshop for general service. The works manager, fail to see the past recordwhich is very much available with Him. The general service he himself written in the job list and got signature Without informing us what he going to do in the bike. The unpleasant situation arise because he is claiming charges for the Work which is not warranted. He is very lazy to see the past records Whether adequately required or not. On the top he is misbehaving by words, with customers. Hope, no sign boards was available about the yamaha rules and conditions Nothing was there it is as good as private local mechanic shop Yamaha people should frequently visit such shops to avoid this kind of Complaint. First of all, without seeing the facts and figures he told us that 2500 km Over. After verifiying documents and all the bike crossed only 1500km He is adamant and rude in collecting money. Finally, with heavy heart, we have paid the money for the unwarantted services. We have got lot of mental worries because of his Poor services and irritating behaviour. Hope, you will look in to our complaint and do the needful This service centre is manipulating the things. We are giving our feedback But nothing comes correct. The manager, manikandan is mere onlooker In this issue. Kindly take appropriate action please. We will send our lawyer notice on this regard to you please. Regard Was this information helpful? | |||
Oct 17, 2019 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Sep 16, 2019 Yamaha Motor India Customer Care's response Dear akbarali786, Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M. Regards, Team Yamaha | |||
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
This is NOOR MAHAMMAD my bike Yamaha fz number is AP21BQ9276 rc can't recived yet please check and solve my problem I am search for show room he says recived shortly but didn't receive and didn't give clear information and no respect its 2years completed please kindly request please solve my problem as soon as possible
Thank you sir
Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.
Regards,
Team Yamaha