[Resolved] Pantaloons Fashion & Retail — carry bag selling in named of service | |||
I purchased a "6203 PTBD bare denim of cost 899/- on 18.08.2019 from Pantaloons outlet in Logix mall Noida". My Invoice receipt no is P116027I19002860. During making invoice retailer asked to me for a carry bag, I confirm to him same and took carry bag. The cost of this carry bag Rs 5/- bucks, which is "Pantaloons" print on carry bag not bared. I told to him about this that this is free of cost because this is named and you are using this for your advertising, so he denied to give without print carry bag and give same the "Pantaloons named print" carry bag with charges instead of free of cost as per government rules. So I need compensate my cost and make him understand for future. Was this information helpful? | |||
Oct 20, 2019 Complaint marked as Resolved Pantaloons Fashion & Retail customer support has been notified about the posted complaint. Verified Support Sep 19, 2019 Pantaloons Fashion & Retail Customer Care's response Hi Soni, thank you for reaching out to us. Kindly write to us at [protected]@abfrl.adityabirla.com for more details on your concern so that our relevant team may look into the matter and get back to you.
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1 Comment | |||
Comments
I have purchased the clothes above 5000/-, and they have charged a money for carry bag.. how ever i don't know should i have to pay for the carry bag or not.. i have asked the cashier guy same but he said we are charging for the carry bag since the brand is established..
Reply
Pantaloons Fashion & Retail Customer Care's response, Sep 19, 2019
Verified Support
Hi Wasim, thank you for reaching out to us. Kindly write to us at [email protected] for more details on your concern so that our relevant team may look into the matter and get back to you.
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