Amazon India — dish tv connection need refund

Address:

Chennai, Tamil Nadu, 600100

I have got the product on 3rd oct 2019, still now i am unable to use this product due to technical problems with dish network, for this i have requested amazon for refund my money you people told that it is seller product and need to contact but still now nor seller nor amazon is ready to resolve my issue nor refund my money.
Dd channels which are free of cost as per trai even this also i am unable to see through dish tv.
If you people want my money no problem i will give but dont cheat customer from either side that this is seller product we cant do anything, more ever my calls also disconnecting while approaching amazon.

Order details
Ordered on 29 september 2019 order#[protected]

Kiran kumar
Hr. [protected]@gmail.com
[protected]