[Resolved] Razorpay — money deducted from bank but ticket was not booked

[Resolved] Razorpay — money deducted from bank but ticket was not booked

R Rooba GunaSingh from Chennai, Tamil Nadu

Hi, Today(14-Oct-2019), I tried to book train ticket on IRCTC app through Gpay. Amount has been detucted from my bank account. But my IRCTC shows pending status from bank end and says no response from Bank. Ticket has not been generated yet by IRCTC. . Herewith I've uploaded my Gpay screenshot which has payment details. Please kindly check this issue and refund my money Was this information helpful? No (0) Yes (1)
Nov 16, 2019 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Oct 14, 2019 Updated by Rooba GunaSingh Complaint category is Railway Verified Support Oct 16, 2019 Razorpay Customer Care's response Hi, We see that the IRCTC transaction: [protected] is an unsuccessful transaction. Rest assured, you will receive the refund credit in 5-7 working days. You can check the status of the same here: https://razorpay.com/support/#refund Thanks and Regards, Team Razorpay
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Comments

Manjesh GowdRu

from Bengaluru, Karnataka

Hello sir or madam I paid the loan front, loan amount but still not update in the loan front application please pay the loan front amount, my registered mobile number [protected]

Razorpay Customer Care's response, Oct 18, 2019

Verified Support

Hi,

We have updated the status of your query on the email thread with the ticket reference number: 1001531. Kindly write back to us for further queries, we will be glad to assist you with the same.

Thanks & Regards,
Team Razorpay