[Resolved]  Yamaha Motor India — charging of fee in the free bike servicing coupon

Address:761217

Dear sir/ madam,
I have been charged rs. 150/ for servicing of my yamaha fz version 3.0 bike. As per the information given by the show room where i faced the charge, four number of my free service coupon has been utilized illegally. I had used only 2 number of free service coupon in 2 different showroom during the servicing of my bike. I have neither crossed the kilometer range nor the time period o[censored]sing the free coupon.
I have purchased the bike from 'manor motors' in the city of berhampur, and state of odisha on date[protected]. Though i have never done my servicing in manor motors, berhampur, but information has been updated about utilization of 4 number of free servicing for my bike by manor motors, berhampur, odisha.
Frame no-me1rg44d4k0010623
Engine no - g3l5e0075053
Date of sale[protected]
Customer mobile no - [protected]
3rd service date[protected]
Kilometers - 6987
+2 photos
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Dec 12, 2019
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Nov 09, 2019
Yamaha Motor India Customer Care's response
Dear anant,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha
Complaint comments 

Comments

Sir, I D. LUCAS Dave sagayam from chennai, Thiruvallore District, i was buying mt 15 on dated 30/04/19.the show room on sambath motor Thiruvallore chennai.
Whenever my yamaha ride jacket size XL. However if the jacket is not received still the date.
Were is my jacket? This yamaha dealership is foolish me?
Lucas Anu's reply, Oct 10, 2019
IAM un happy. First is over prices bike mt 15. Another fake news about yamaha jacket
Yamaha Motor India Customer Care's response, Nov 7, 2019
Verified Support
Dear Lucas Anu,

Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha

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