[Resolved]  ICICI Bank — balance got deducted from saving accounts

Address:New Delhi, Delhi
Website:Icici.com

Today my account balance got deducted ₹413 through ECSRTNCHG141019 without any informmation or confirmation on my mail or text message me. Stop charging unnecessary amount without informing customers, looking forward to resolve the issue asap.
Please let me know the issue asap you can reach me on my email [protected]@gmail.com
Thank you
Vimal Kumar
Delhi
+1 photos
Was this information helpful?
No (0)
Yes (0)
Nov 16, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2019
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

NAME IRSHAD K E
A/C NO[protected]
karaparamba branch
kozhikode kerala

BENEFICIARY DETAILS

NAME Mohammed Namseer
A/C NO[protected]
IFSC CODE IDIB000M114
INDIAN BANK MAHE

ICICI Bank Customer Care's response, Oct 16, 2019
Verified Support
Dear irshad k e,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Unauthorized money deducted by bank without my permission .
ICICI Bank Customer Care's response, Oct 16, 2019
Verified Support
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (911503_001) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23613
    Pending
    2053
    Resolved
    14240
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information