[Resolved] Razorpay — fraud call and dedicate my account balance

ramu kumar manjhi

from Delhi, Delhi

Address:

H.NO. 670 KISAN MAJDOOR COLONY FARIDABAD-121002, Faridabad, Haryana, 121002

Please sir, check refrence number[protected] and stop her order
And refund my bank balance
Dedicate my account balance date-15/10/19, time 14:15:21
Dedicate details: 15/10/19 pos/bengaluru k/razorpay-e-c/[protected] amount -10000.00
And fraud call number is [protected] and [protected]
So please kindlly request stop her order
My contact no [protected]

+2 photos

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Nov 17, 2019

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2019

Razorpay Customer Care's response Hi,

Please write to us with the transaction details here: https://razorpay.com/support/#request and our team will assist you at the earliest.

Thanks and Regards,
Team Razorpay

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Comments

Guna shekar guna

from Bengaluru, Karnataka

But from your side daily call me and messaging me to pay d emi.. I had send d lone details.. But also y u r sending me messages and calling me to pay emi... And d manger who called from Chennai she don't have any manes to how to speak with customers... Very bad

Razorpay Customer Care's response, Oct 24, 2019

Verified Support

Hey,

We checked and see that the payment with the ID pay_DVTAwVmpOsZmtV is a successful transaction. You can check the status of the same here: https://bit.ly/2DSjy4T
Kindly contact the merchant for any service/refund related queries

Thanks & Regards,
Team Razorpay