[Resolved] Yamaha Motor India — yamaha r15 v3 darknight abs edition | |||
I recently bought my R15 V3 Dark-night ABS edition at july month. This bike went smooth before i handed over to Service. I gave my bike to service center where i bought it.I hadn't reported any problem with the bike. After i got my bike from service center, Immediately i noticed that my bike ABS stopped working. In the next few days itself i reported and handed over my bike to service center. They couldn't rectify the ABS issue, they just simply tried to convincing me the ABS is working fine. Then again i reported that issue to them, but they not ready to accept this as ABS failure. Then I took my bike for long travel around 300km to 400km.During that time, my bike engine sounds went abnormal and then bike speed got reduced. Immediatly i reached to nearest Yamaha authorized service center.I reported them with the issue whatever i had faced that time.Then, they checked my bike and noticed my engine oil level went down to 200ml. Then they topped up the engine oil to 450ml. then it was worked till the next 200kms got completed. then again i faced this issue.Then finally returned back my bike to same service center where i bought my bike. I explained & reported all the issues i faced during that travel time. but they don't even replaced engine Oil and brake, clutch anything. they simply washed my bike and gave it to me. I reached them twice to get this solved. but my bad luck they were not ready to check it. All I want now is to get my brand new bike issue to be solved. I don't know what to do next with this. Was this information helpful? | |||
Dec 12, 2019 Complaint marked as Resolved Yamaha Motor India customer support has been notified about the posted complaint. Verified Support Nov 09, 2019 Yamaha Motor India Customer Care's response Dear cmvenkatesh Greetings from Yamaha, We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory: User name Mobile number Email id Chassis number Nature of Complaint Concerned dealership Retail date Address (if possible) You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M. Regards, Team Yamaha | |||
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Distt. Gautam Budh Nagar, Noida, Uttar Pradesh, India - 201306
Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.
Regards,
Team Yamaha