[Resolved]  Yamaha Motor India — about how they care about their customer

Address:Thansanga and Sons, Aizawl, Mizoram, 796001
Website:Yamaha-motor-india.com

I bought r15v3 three weeks before i lodge this complaint. But still now they cant give me disclaimer. When i talk they are not polite, as a customer i regret buying a product from them because how they treat me by the working staff. I went there to get it 3 times but it was just in vain. Without disclaimer it is not possible to register. Without register i am not able to drive anymore. Whenever i talk with them they refer me to another desk again and again. Suzuki, re, other showroom was friendly comparing to yamaha. I really regret buying from them. I am really angry but dont know what to do anymore
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Dec 12, 2019
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Nov 09, 2019
Yamaha Motor India Customer Care's response
Dear Jeremy Khiangte

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha
Complaint comments 

Comments

Shiri man mera yamaha ke modal no v3 hai jo The car was not properly serviced at Gaya Khaw in the service center of Garhwa. Very bad behavior was done.
Yamaha Motor India Customer Care's response, Nov 15, 2019
Verified Support
Dear kundan dubey,

Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha

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