[Resolved]  Yamaha Motor India — engine ceased yamaha r15 v3

Address:Chennai, Tamil Nadu, 600017

I bought r15 v3 nearly 1.5 years ago. Upto 5 period of service bike is running properly. After the free service ends, engine got ceased. I gave to service in jmb yamaha, chennai. Still now i dint get any response from service center and i have raised a complaint in yamaha motors website also but i dint get any call/mail from yamaha motors. Nearly two weeks my bike is in service center. I dont know what to do with this product. Am very much disappointed with this product. Anyone help me to resolve the engine cease issue.
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Dec 9, 2019
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Nov 08, 2019
Yamaha Motor India Customer Care's response
Dear Suganth Mathi,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha
Complaint comments 

Comments

I own a yamaha fz v3, given a two wheeler for servicing, people not giving proper response from sri motors placed at ekkatuthangal, chennai 32, guy called sakthivel speaking very rudely to us and handling in a very bad manner...
Yamaha Motor India Customer Care's response, Nov 15, 2019
Verified Support
Dear akmani,

Greetings from Yamaha,
We request you to please provide details of your complaint at yes@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha

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