[Resolved]  Voltas — bill submitted to area manager

Dear, VOLTAS CUSTOMERCARE UNIT, sir, my complaint against the your instalation contractor damaged the power supply of neighbours, so, one of the your customercare crew called me and about my case was redirected to the concern area manager chennai600080. I called the area manager mr, Santhakumar, 600080 area mngr .i explained the problem he called group call the contractor and confirmed, he asked me the proper proof for damaged part was repaired .so, i asked my appartment housing maintenance society letter for the penalty about repaired the damaged by your instalation contractor the copy of bill was redirected to the area manager mr, Santhakumar, and waiting reply, dear, sir, please advise him to persue my case and finalise settle my money as soon as possible, wich u r client made the blender mistake. Thanking u, regards, Achudanandan.s here i attached the documents.
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Jan 9, 2020
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Nov 28, 2019
Voltas Customer Care's response
Dear Achudanandan,

We are sorry for the experience you had. Please write to us about your problem with your complaint number or registered mobile number at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Dec 09, 2019
Updated by Achudha
Dear, voltas customercare unit so far my case was not solved even i wrote so many complaints and i contacted your area manager mr, Santhakumar, chennai 600080., no reply from his side pls, advise him to settle my problem as soon as possible, pls. I am expecting your reply.Regards, Achudanamdan.

Verified Support
Dec 09, 2019
Voltas Customer Care's response
Dear Achudanandan,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Complaint comments 

Comments

There is water leakage in the indoor a.c unit, . the same complaint has been rectified nearly 4 months back with new one, and the same problem raised again. Do justification with new one
Voltas Customer Care's response, Dec 11, 2019
Verified Support
Dear Customer (emperumanar),

We are sorry for the experience you had. Please write to us about your problem with your complaint number or registered mobile number at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, Dec 21, 2019
Verified Support
Dear Customer (emperumanar),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
My AC is not working. once it get ON its showing some messages in the led bar. recently i replaced the external unit dont know whats happend to it. need to check please give me a call back at [protected]. need to fix it ASAP
Voltas Customer Care's response, Jan 16, 2020
Verified Support
Dear Nifin,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
Voltas Customer Care's response, Jan 20, 2020
Verified Support
Dear Nifin,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team

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