[Resolved] IFB Industries — sarcastic/irresponsible behaviour | |||
To whomever it may concern, I have spoken to kavitha at ifb warranty service centre at [protected] & [protected]. When initially called she promised a within two hour service, no one ever returned back even after 4 hours. I later called and kavitha picked my call again and put me on hold but it never went on hold and she made sarcastic comments to her colleague beside when i was expecting a response from her. Two things, my service was never received properly as well this is an extreme unprofessional way of serving customer and employees like this would defame the value of the brand. I am expecting a response on this. K. S. Rao [protected]@gmail.com Was this information helpful? | |||
Feb 7, 2020 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Jan 07, 2020 IFB Industries Customer Care's response Dear Sir/Madam, We tried to call on provided number but unable to reach. Please share your alternate number/Registered number so that we can assist you. Alternately you can write us on [protected]@ifbglobal.com incase any further assistance. Regards IFB Appliances | |||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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We are very sorry for your inconvenience. Please contact us at 1860 425 5678 / 1860 208 5678 or write us at [email protected] with your contact details so that we can assist you.
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IFB Appliances