[Resolved]  Dish TV — poor service reaction to correct my dth channels

Address:YSR, Andhra Pradesh, 516227

I have some issue in dish tv service that my opted channels are not working from 2 and half months and i gave compliant to dish tv on december 24 2019, and i have talked to dish tv customer care perons 5 times, and they simply say ' sorry for inconvenience and our technical team will approach you in one day and rectify your problem' but the fact is they didnt come yet, its been 15 days from registering my compliant, and i tried to contact dish tv dth supervisor, but every time i call he/ she is super busy and never lifted my call, and once i waited up to 10 minutes in phone line to talk to supervisor but i cant contact, so please take some action on dish tv management and rectify my problem, and please let me know about my compliant status
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Feb 18, 2020
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Jan 07, 2020
DishTV Customer Care's response
Dear Customer (Baalaiah),

Hope you are doing good.

We regret the inconvenience caused to you. Please write to us about your concern with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Jan 16, 2020
DishTV Customer Care's response
Dear Customer (Baalaiah),

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Complaint comments 

Comments

Sir I am humble requesting you for action against as I recharged my digital tv services with 927 rupees on 25th dec but services are not still resumed so many times I called to the customer service but there is no proper response, I lost 7 days of my services.

My service No is :[protected]
Name : K.Abhilash
DishTV Customer Care's response, Jan 10, 2020
Verified Support
Dear Abhilash,

Hope you are doing good.

We regret the inconvenience caused to you. Please write to us about your concern with your registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Jan 18, 2020
Verified Support
Dear Abhilash,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Dear Sir/ Mam
I recharged a wrong VC number . I want you to reverse that payment and recharge my correct VC number.

Wrong VC number at which recharge is done - [protected]
Transaction id - [protected]
Order ID - [protected]
Payment made through paytm

Correct VC number - [protected]

Please resolve my query
DishTV Customer Care's response, Jan 10, 2020
Verified Support
Dear Akshat,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on write2us@dishtv.in.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Jan 13, 2020
Verified Support
Dear Akshat,

We hope your issue has been resolved. Feel free to contact us if you need any assistance in the future.

Regards,
Online Team
DishTV

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