Ecom Express — awb number invalid or doesn't exist

Address:Mumbai City, Maharashtra

Ecom express — invalid awb number (Tracking id) provided by ecom express


I ordered iphone 11 from a trusted shop from mysore. They gave me the awb number. But while tracking it, from ecom express website it shows message "awb number doesn't exist'. That implies that tracking id is fake or invalid.
Please help me to trackdown my order.
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Jan 17, 2020
Ecom Express Customer Care's response
Dear Sir/Mam,

Greetings from ECOM Express

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [protected]@ecomexpress.in for us to assist you and resolve your complaint/query.

Regards,
Team ECOM Express
Complaint comments 

Comments

I’m seller on meshoo.dhyani exports utran surat 395104
From last 4 days no one is coming for my orders pickup now my all orders are breached so plz do somthing
Ecom Express Customer Care's response, Jan 22, 2020
Verified Support
Dear Sir,

Greetings from ECOM Express

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at customercare@ecomexpress.in for us to assist you and resolve your complaint.

Regards,
Team ECOM Express

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