[Resolved]  Axis Bank — failed transaction for other bank credit card payment

Dear team,

I had initiated a payment for other bank credit card from my axis bank saving account.

But the transaction was not successful, however money was deducted from my axis bank account.

The support team is asking to wait for 7 working days which is a very big time, as the transaction amount was very big.

Could you please help me resolve this issue at the earliest.
My phone number is [protected]
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Feb 22, 2020
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jan 21, 2020
Axis Bank Customer Care's response
Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. Sorry for the trouble. Regards, Team Axis Bank.
Complaint comments 

Comments

I made payment in Alibaba through my axis credit card...almost 50 day I asked them...they said 12/12/2019 our side refund successfully...you can ask you bank we send you the ARN number...how can track my refund status through ARN number

Axis Bank Customer Care's response, Jan 21, 2020
Verified Support
Hi, we regret the inconvenience caused. Please share with us your registered contact details and we will get back at the earliest. Regards, Team Axis Bank.
I have purchased a AXIS Fastag on 30th Dec 2019. The website says Fastag will be delivered within 7 days, today is is around 20 days and still no intimation as to when I will receive my tag. Below are my details, please help !

Car Number : KA19MG8210
Phone : [protected]

Axis Bank Customer Care's response, Jan 21, 2020
Verified Support
Hi, we request you to write to us at etc.management@axisbank.com for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank.
Giri1967's reply, Jan 25, 2020
I have sent an email 3 days back to etc.management@axisbank.com ( ID 100573970) and there has been no reply to my email to them either. This is ridiculous. If you don't dispatch my fastag in the next couple of days I want a full refund !! I cannot keep waiting and following up for ever. It is very disappointing that a well reputed bank like your's has such a pathetic service.
Fastag is received and no option to check the status of fastag.
Kashyap Sanjeev's reply, Jan 13, 2020
Fastag is not received
Axis Bank Customer Care's response, Jan 21, 2020
Verified Support
Hi, you can track your application status on the Bluedart website by simply entering your vehicle number (VRN) as the reference number. The tags will be delivered at your dispatch address. Regards, Team Axis Bank.
I have made a transaction to a wrong account number in a standard payment mode(NEFT), but the transaction is successful and amount has been debited from my axis account.

Example - Correct A/C 9711*****, made transaction to A/C 7711*****.

please let me know how to get refund.
Axis Bank Customer Care's response, Jan 22, 2020
Verified Support
Hi, thanks for writing in! Please share with us your registered contact details and we will reach out to help you at the earliest. Regards, Team Axis Bank.

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