[Resolved]  Axis Bank — haven't received my fastag

Had ordered for fastag from axis bank on 5th jan, after which received a message stating my fastag account no and vehicle number, but haven't received fastag physically even after more than 15 days. Rs 200 has been charged already, i dont know when will the actual fastag come. I travel through large distances with my vehicle but axis bank despite claiming and advertising so highly of their fastag services have delayed so much in actual delivery of the same. Need an update regarding where the fastag is and whether it has been shipped or not
Was this information helpful?
No (0)
Yes (0)
Feb 22, 2020
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jan 22, 2020
Axis Bank Customer Care's response
Hi, we request you to write to us at etc.[protected]@axisbank.com. Regret any inconvenience caused. Regards, Team Axis Bank.
Complaint comments 

Comments

I applied for online FASTAG of Axis Bank on 31 December 2019 and have made the online payment also but i haven't received it on my address and neither any updates about it.
It wasn't expected from a bank like this.
Either the money should be refunded or i should receive the Fastag.

Axis Bank Customer Care's response, Jan 21, 2020
Verified Support
Hi, we request you to write to us at etc.management@axisbank.com for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank.
Fastag for car no PB65AM2707 not delivered yet.
Delivery was shown as being delayed due to reasons beyond control.
Now, Bluedart is showing status as delivered.
Bluedart customer care has not responded.
please provide or the fastag or refund my money.
Axis Bank Customer Care's response, Jan 22, 2020
Verified Support
Hi, we request you to reach out to our FASTag customer centre on 1800 419 8585 and our executive will assist you in this regard. Regards, Team Axis Bank.
Axis Bank Customer Care's response, Jan 22, 2020
Verified Support
Hi, we request you to write to us at etc.management@axisbank.com for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank.
I made online payment for fastag on 23rd December 2019 but have not recieved fastag till date where as it was mentioned fastag would be sent with in seven days.
Axis Bank Customer Care's response, Jan 22, 2020
Verified Support
Hi, we request you to write to us at etc.management@axisbank.com for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank.
Customer id mh15bx4873
Wallet ID [protected] ETC Customer ID [protected]
till date mu fastage not received
Axis Bank Customer Care's response, Jan 22, 2020
Verified Support
Hi, we request you to write to us at etc.management@axisbank.com for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank.
Fast tag applied on 4th january but not delivered till now and I didnt get any sms also

Let me know where I can check the status of fast tag
Axis Bank Customer Care's response, Jan 22, 2020
Verified Support
Hi, you can track your application status on the Bluedart website by simply entering your vehicle number (VRN) as the reference number. The tags will be delivered at your dispatch address. Regards, Team Axis Bank.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Axis Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    12951
    Pending
    0
    Resolved
    6557
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all Axis Bank contact information