[Resolved] Idea Cellular — no network signal (total blackout) since saturday (16th feb 2020)

SAwolf

Address:

Mumbai City, Maharashtra

Zero network available and experiencing total blackout (No internet or calling) since saturday 16th february 2020. Have an active internet pack which is going waste because i'm unable to use the network itself.

Please fix this as soon as possible as i'm unable to call or use internet during emergencies outside.

Looking forward to a prompt response.

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Mar 28, 2020

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Feb 25, 2020

Idea Cellular Customer Care's response Dear Customer,

As per our communication, you've confirmed that your concern has been resolved. Hence, the case has been closed. For further assistance, kindly contact us on 12345 or 198.

Regards,
Prajakta

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Comments

Vakkalanka Karthik

Hi When I tried to generate UPC code its not generating. Everytime customer care is telling different reasons. But actually they are having some technical issues in generating the same which was confessed by some of the customer care executives.

Idea Cellular Customer Care's response, Feb 25, 2020

Verified Support

Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Prajakta