[Resolved]  Idea Cellular — upc cannot be generated as there are subsisting contractual obligations with your service provider

Address:80 DK Honey Homes, Nayapura Kolar Road, Bhopal, Madhya Pradesh, 462042

Since idea is not able to provide data service to my location i am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message.
"upc cannot be generated as there are subsisting contractual obligations with your service provider"

After discussion with idea helpdesk they asked me to visit idea showroom. Showroom people saying that i have plan with discount so they discontinued that plan too but still not able to generate upc code. I am still getting same issue.

Idea service desk is unable to provide any solution and there network service is worst after there coloration with vodafone.

Please help me to get out of idea network.
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Mar 28, 2020
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Feb 25, 2020
Idea Cellular Customer Care's response
Dear Customer,

As per our recent communication, we request you to share us the screenshot of the error you're getting while generating UPC to assist you further.

Regards,
Prajakta
Complaint comments 

Comments

Attaching screenshot

I am also facing same issue...
Idea Cellular Customer Care's response, Feb 27, 2020
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Prajakta
angelcasty's reply, May 19, 2020
i am have been facing the same issue
raviteja98's reply, Jul 3, 2020
there are subsisting contractual obligations with your service provider, i am also facing the same issue
raviteja98's reply, Jul 3, 2020
9600061609 - raviteja
I am also facing same issue...
I'm also facing same issue.
[protected] call me on this to resolve this
Same problem

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