100Bestbuy.com — no response (order 1224077, Tr# [protected])

santanuray_in

from Mumbai, Maharashtra

Address:

Bangalore, Karnataka

Hello,
I have placed an online order for Olay cream on 15-Dec-2011 with 100bestbuy.com. I have received a confirmation email with the order 1224077, Tr# [protected]. When I tracked the status of the order in Blue dart (link provided in the email), it shows the order has been already delivered on 26-Nov-2011. How bizzarre it is!!!! when I tried to track using the tracking number, it show that is invalid. I immediately sent an email to 100bestbuy bit no response. I tried to rach their customer care, not reachable any time. dropped a complaint and greeted with a promise to respond in 24 hours. that never happenned, Called up the same customer care, instead of choosing the customer care option, chose the sales option, spoke to one Avinash who eagerly noted down my number with the same promise but never happenned. I called up again today, he spoke nonsense and then disconnected.

Guys, i would advise the enthusiasts not to experince such misadventures. If you do, prepare for the worst. If your experience is good, dont be happy because the next time you may feel cheated. so beware!!!

regards,
Santanu.

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Comments

ankit4

from Mumbai, Maharashtra

Hello All,
I purchased through 100bestbuy.com product which was Nokia C5-03 for that i made a online payment worth Rs. 8500. After receiving the product i saw that headphone had broken and i got shocked. At first i think that i have been cheated by 100bestbuy.com. then after sometime i sent a mail to 100best buy.com and they replied me replacement details and i also called customer care of 100bestbuy.com and they told me to courier the product to our side, after receiving we will send your replace product to you. Then i did courier the product to their address and within 10 days i got new product then i opened the product that was really good, so now m feel very happy and they did not charge for replacement. thanks

gunjan99

from Mumbai, Maharashtra

Hello sir,
I ordered MP3 player, Kuber kunji and leather belt from 100 bestbuy.com. I got a call from 100bestbuy.com, they told to me to pay online to get the product. Then i paid online and i got my order number and again they called me and told that i will get my products within 5-6 days.
After 8 days i got my product. I liked Kuber kunji and leather belt but not MP3 player because it didn't work properly. Again i called to 100bestbuy customer care and they told me to return the product to our address and after receiving the product they will send another MP3 player. After 10 days i got one good MP3 Player with gift and no need to pay any extra charges. This time MP3 player is good and it works properly
Thanks

puneet333

from Mumbai, Maharashtra

Hello all,
I participated a contest which was playing through 100bestbuy.Com just rs.199 for so many products. So I applied for one Samsung Galaxy Note for that i made payment 5 times of worth rs 199 each and end of month me haven't selected for lucky draw, then i called them to revert my money and they told me that this Money will not be refundable. if you win in this contest, you will win the product free of cost which will be chosen from you by 100bestbuy website.
if you will not win your money will be added as credit points in our site, by that credit point you can purchase any products from 100bestbuy website in very less price. Then i ordered a Nikon Coolpix L24 from 100bestbuy, then i receive a mail and call from their executive and he told me to pay online and then he give me order number. After online payment, again he called me and give me order number and said you will received your product by courier within 6 days. After 10 days i got my product(Nikon Coolpix L24) and i save more than RS. 2500 as well as i use my credit points to purchase this product. Its market cost is around RS.7000. im very happy with thier online service.
Thanks