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121AirtelIndia.com — Very poor service and customer cheating!

I have taken airtel prepaid sim on 21st March for GPRS services.I applied for GPRS. On 23 rd March this company reduced my balance by Rs.250 which is the monthly rental for GPRS. But still today till 2nd April I have not received settings for GPRS despite of may balance more than Rs.100.

I have sent email to "121airtelindia.com" and sent many queries to 121 but with no avail.

Airtel is a big THUG and CHOR and it has looted my money.

Airtel MURDABAAD!
Airtel MURDABAAD
Complaint comments  49 Comments     Updated: Share0Tweet0

Comments

MY NAME : ANIL KUMAR PATEL
MY MOBILE NUMBER : [protected]

I HAVE REQUEST FOR U THAT RIGHT NOW I AM USING LIFETIME NUMBER . BUT WHEN I RECHARGE WITH LIFETIME OFFER I FIRST TALK TO YOUR CUSTOMER CARE THAT Rs.33/- IS POSSIBLE IN LIFETIME SCHEME TO REDUCE THE S.T.D. RATES THEN THEY SAY THAT U TAKE THE LIFETIME CONECTION AND RECHARGE WITH Rs.33/- AND REDUCE THE S.T.D RATES.BECAUSE MY MOST OF ALL ARE S.T.D. PLEASE HELP ME SIR.

BUT RIGHT NOW IT IS NOT HAPPEN I THRIS RECHARGE WITH Rs.33/- BUT RECHARGE NOT SUCESSFULL
TRANSCTION ID NO--[protected]/[protected]/[protected]

NOW WHAT I AM DO.

PLEASE HELP ME AND LOOK INTO THIS MATTER.

THANKING YOU,

YOURS SINCERELY
ANIL KUMAR PATEL
MOBILE NO.[protected]
MY NAME : ANIL KUMAR PATEL
MY MOBILE NUMBER : [protected]

I HAVE REQUEST FOR U THAT RIGHT NOW I AM USING LIFETIME NUMBER . BUT WHEN I RECHARGE WITH LIFETIME OFFER I FIRST TALK TO YOUR CUSTOMER CARE THAT Rs.33/- IS POSSIBLE IN LIFETIME SCHEME TO REDUCE THE S.T.D. RATES THEN THEY SAY THAT U TAKE THE LIFETIME CONECTION AND RECHARGE WITH Rs.33/- AND REDUCE THE S.T.D RATES.BECAUSE MY MOST OF ALL ARE S.T.D. PLEASE HELP ME SIR.

BUT RIGHT NOW IT IS NOT HAPPEN I THRIS RECHARGE WITH Rs.33/- BUT RECHARGE NOT SUCESSFULL
TRANSCTION ID NO--[protected]/[protected]/[protected]

NOW WHAT I AM DO.

PLEASE HELP ME AND LOOK INTO THIS MATTER.

THANKING YOU,

YOURS SINCERELY
ANIL KUMAR PATEL
MOBILE NO.[protected]
My name is A.Madhusudhanaro and my ph: no is [protected].

Actually i am using CUG 299 POST paid plan. I have changed to individual 249 plan from above mentioned plan one weak before ,but still not activated means not changed to required plan. I have paid full amount (365 and 270 Rs/-) .


Why and what i s the problem? Which plan using now ?
my Name is ranjeet kumar
mobile no[protected]
please confirm STD call rate tairif plan
prepid &post paid
MY NAME : RANJEET KUMAR
MY MOBILE NUMBER :[protected]

I HAVE REQUEST FOR U THAT RIGHT NOW I AM USING AIRTEL MASIC NUMBER . [protected]
BUT RIGHT NOW IT IS NOT HAPPEN I THRIS (AAP KE AIRTEL MASIC KA BALANCE KAM KIRPAYA ISE JALD HI RECHARGE KRE)
PLEASE HELP ME AND LOOK INTO THIS MATTER.

THANKING YOU,

YOURS SINCERELY
RANJEET KUMAR
MOBILE NO.[protected]
MY MOBILE NO IS [protected].I HAVE TAKEN POST-PAID CONNECTION RECENTLY(2 WEEKS BACK),I M GETTING DAILY UNBILLED USAGE BILLS THROUGH SMS'S FROM 121. BUT THERE IS DISCREPANCIES IN THE BILLS,THOUGH I DIDN'T CALL TO ANY ONE THEY ARE CHARGING SOME AMOUNT.SO PLEASE LOOK INTO MY PROBLEM, AND PLEASE SEND MY BILL SHOWING THE DETAILS OF CHARGES FOR THESE DAYS,

THANK YOU ,
BHANU PRASAD,T.
Dear Service Provider,
I was too eager to have Air Tel network.
I have got the SIM of Prepaid of its no is [protected], and i am still using this about 11 months. I was curious to see the balance amont when ever i used this. What a surprise! that i have topup the card of Rs.50 and immediately the balance shows that Rs.39.50/- in the late evening(10:43pm) yesterday. I did not use this mobile till 10:40Am of next day. After that the balance went to Rs.6.69. It is a big surprise and shock too.
This was happened during 2 weeks back also.
I have talked with AIRTEL customer care, .... the reply from the AIRTEL staff was that i used to browse the website and download the Porn sites about 30mins every day from 15/02 ~ 18/02 between 12:30midnight to 1:00MIDNIGHT.
It was a great shock and i used to get deep sleep at this time and i never use this mobile for the said purpose, indeed that time.
It was observed that it was a great cheat by AIRTEL and the staff was managed to provide the escape answer.
How the network is getting connected without my knowledge, that to particularly 12:30 ~ 1:00 MDNIGHT regularly?
I have several questions?
How the reliabilty and security of AIRTEL network?
Will it not cause national security threat by this type of Cheating the customer..
Is this the way to deduct the Money from hard-earnded people?
Is this sensible to this Nation? developing country aswell?

IT was the Greatest cheat i never had before and experienced.
Air tel has to restore this activity and the Money too.,
or this will be caustioned and notice to media and Customer cell for legal proceedings....
Let us not activate or waste our brain for rediculous think rather useful to country to integrate and develop.

Note:
To the concern,
Pl take up this matter at all possible means to restore and deactivate my "dalive" any more. Restore the LOSES soon.
Pl intimate me results thro mail or SMS.
Pl do not popup any thing on this mobile no for any reasons.

Airtel Network is automatically gettings disconnected at Fort / Egmore /Nungabakkam / Mambalam Railway stations while i travel from Chennai Beach Stn to Guindy.
This is happeneing very regularly to mint money to have more calls. Is it Not???

I hope that AIRTEL to provide the solution and serve people in the poistive way.
D.Rakesh
i want that the hard copy of bill ( mob no [protected]) should not to be sended at my billing address wz 970 raj nagar gali no 3 . i need the copy of bill at the same above given e mail id ( [protected]@yahoo.co.in) please react to this complaint as soon as possible
Sir,
I am hereby surrendering the sim of the present mobile numbers [protected] and [protected].I kindly request you to deactivate the respective sim numbers.
Thanking you,
Yours sincerely
Srimathy.Varadarajan.
MY no. [protected]

Dear sir,
Yesterday (13/06/08) evening my balance was 340 Rs but by night it becomes zero.I cant able to call any one including customer care.I called Customer care from my friend's no. your executive is telling us it will corrected within 24 hrs and he also added if i want to make a call (within the mentioned 24 hrs) i have to topup my mobile, This is highly unacceptable how can u tell ur customer to do so.why no prior information regarding this and also u people giving unnecessary SMS but necessary things also to be reflected .

NOTE;
I registered a complaint for the same and the no. is [protected]
for these two specified airtel numbers please activate STD service, [protected] and [protected].we are looking for a quick response from your side.

thank you,

Best regards!!!

shivaraju and govindaraja
If my mobile theft during journey, what is the procedure to get back my old number. Now i am in the life time validity period.
Sir/madam,

I have prepaid connection of airtel no. [protected]. I want billing statement of June-2008 for claim this amount from our company. So, kindly send me this billing statement as soon as possible.

Regards

Kuber singh Bisht
Jaipur
To
Respectable Concern Person,

I could like to change my plan phone # [protected]. Wright now my plan is 394 cooperate plan, i need to change to 199 talk plan.

Working at ACS, address ITPL, creator block, 2nd floor, white field, blore.

residence: #20 muddappa Garden, coxtown jeevanahalli bangalore. 560005.

please do the need full as soon as possible.

thanku
We, Raghava Estates Limited had nearly 60 connections. We are facing some problems since 3 months. As we approached customer care, the service is not good. Our problems are not yet rectified.

In our connections, we are using 2 types of connections i.e., Level 1 & Level 2 (outgoing only within our group). Recently we have taken some connections.

We are facing some problems with the below numbers, they are in the group but the services are not in our CUG group. The numbers are [protected], [protected], [protected], [protected]
Please provide the services which are applicable to our CUG group. The problem with the above numbers is: when we are calling from the mobile of Level 2, the calls are not going to the above numbers. Since three months we are not getting the bills.
As we called to customer service, there is no response from them. Please provide us the bill regularly.

We are getting the separate bill for the below numbers.
[protected], [protected] to 18086, [protected].
Please provide the bill for the above numbers in our Group only.

So, Please rectify the above problems quickly which we are facing since 3 months.
Hope you do these problems to be rectified at earliest.
I have taken a corporate connection last year and i had availed the service of ECS and now i want to stop that facility. My number is [protected]
Sir

Sub:- Non receipt of calls from cellone simcards

Complaint Ref:No. 19797371
[protected]
19837228.

I have purchase a Sim card of Airtel, bearing no.[protected] on 18/11/2008. An amt. of Rs.500/- was cgarged tiwards this fancy number, My problem is that I am not getting calls from Cellone Simcards and an roaming certain calls could not be connected.

All these problems were brought to the notice of the concerned persons including you, several times. The complaint ref:No. were mention above. But no clear respose is received from you. Lastly I have contacted to customer care manager in charge yesterday for solving this problem. But her response was very rude. She informed that Airtel is nor responsible for not getting calls from cellone Sims. Totally contradictiory to what she said earlier.

In my first complaint I had informed that if you can not solve this problem you have to refund the Rs.500/- charged extra for the fancy number.

Due to this problem, I have suffered a lot of problems and monitary losses. It is a clear cheat from your part and you will have to answer for this. If you don't solve my problem within 24 hours I will have to complaint to the consumer court and TRAI.

An Urgent action in this regard is expected.

Thanking you.
Tomy Isac

Hardcopy to :

Chairman, Bharathi Airtel
Area manager.
Sub:- Non receipt of calls from cellone simcards

Complaint Ref:No. 19797371
[protected]
19837228.

I have purchase a Simcard of Airtel, bearing no. [protected] on 18/11/2008. An amt. of Rs.500/- was cgarged tiwards this fancy number, My problem is that I am not getting calls from Cellone Simcards and an roaming certain calls could not be connected.

All these problems were brought to the notice of the concerned persons including you, several times. The complaint ref:No. were mention above. But no clear respose is received from you. Lastly I have contacted to customer care manager in charge yesterday for solving this problem. But her response was very rude. She informed that Airtel is nor responsible for not getting calls from cellone Sims. Totally contradictiory to what she said earlier.

In my first complaint I had informed that if you can not solve this problem you have to refund the Rs.500/- charged extra for the fancy number.

Due to this problem, I have suffered a lot of problems and monitary losses. It is a clear cheat from your part and you will have to answer for this. If you don't solve my problem within 24 hours I will have to complaint to the consumer court and TRAI.

An Urgent action in this regard is expected.

Thanking you.
Tomy Isac

Hardcopy to :

Chairman, Bharathi Airtel
Area manager.
Dear /sir, /madam

Few days before i have lost my mobile phone Hand set No- LG Kg 300. I am ussing Airtel Services last Six year, my airtel connection is postpaid connection (Mob. No- [protected]), if you provide me help to search my mobile phone, i am really thanks to you from heart.I have attched a FIR copy of mobile phone lost Complaints, it meantions my phone IMEI No- [protected]


Best Regards

Rohit Garg
My complaint dated 8th January 2009 regarding Post paid Air tel bill no.[protected]relating to phone# [protected] is still unanswered.
Be great and accept the truth of inflating the bills and correct your mistakes.
Awaiting response.

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    Customer satisfaction rating
    23%
    Complaints
    43154
    Pending
    4264
    Resolved
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    phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    location
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    121AirtelIndia.com - Very poor service and customer cheating!