[Resolved] A.P Transport and E-seva online services — paid bill but didn't receive print out forms .
I am Prashaanth
I have applied for Permanent License online i.e Driving Test . when i booked my slot online
i paid 365 rs plus taxes and then i got invoice .
Later after i thought to change my date then after it was showing invalid no .
So i went to my bank and took all the transaction details .
I gave my transaction id to eseva personnel he asked for 100 rs..
I went to eseva since i paid money to A.P Transport department online they used e seva online services
when i went and asked for a duplicate bill from an e-seva counter he asked Rs 100 for duplicate bill
i asked him why is that he told for duplicate bill . Even then i asked him for receipt . then he told i[censored] want this receipt take this or just leave.
i paid 100 rs
and then when i went to my driving test place . there already because the system failure in online services in AP transport .site .
I had to pay 150 rs extra for booking another slot .
I dont know why the AP transport put online service and they dont find invoice in their department
knowledge gap . information lapse between payment details consumer is facing problems..
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Aug 13, 2020Complaint marked as Resolved
Category: Government Organizations
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