aaj samaj newspaper — NON DELIVERY

Address:Panchkula, Haryana

Dear Sir,

This is regarding the non delivery of newspaper.I had joined the one year scheme launched by your newspaper some months ago.
FIRSTLY,IT WAS A HARD TIME TO GIVE START TO THE NEWSPAPER DILEVERY EARLIER.I HAD TO TALK TO YOU AND MAIL YOU FOR 20 DAYS TO START THE DELIVERY OF MY NEWSPAPER AND THE DELIVERY STARTED BUT AFTER ONE MONTH THE DELIVERY OF NEWSPAPER STOPPED.WHEN THIS HAPPENED I CONTACTED THE DISTRIBUTOR(MR.AJAY) AND ASKED ABOUT THE REASON FOR NON DELIVERY TO WHICH HE REPLIED THAT HE WILL COME FOR BILL PAYMENT COLLECTION AND AFTER THAT THE NEWSPAPER DELIVERY WILL START AGAIN.
BUT ADDING WOES TO THIS WHEN HE CAME TO COLLECT PAYMENT I GAVE HIM THA PAYMENT FOR TWO MONTHS AND TWO COUPONS FROM THE BOOK GIVEN BY YOUR REPRESENTATIVE TO US,BUT THE DISTRIBUTOR ASKED ME TO GIVE HIM THE WHOLE BOOK CONTAINING ALL THE COUPONS BUT I REFUSED BECAUSE THIS IS NOT THE SYSTEM AS WE PROVIDE HIM THE COUPONS FOR ONLY THAT MONTH FOR WHICH HE HAS DELIVERED NEWSPAPER.....HOW CAN WE GIVE THE COUPONS IN ADVANCE.....?
AFTER THIS HE THREATENED US THAT EITHER GIVE ALL THE COUPONS IN ADVANCE OR HE WILL STOP GIVING NEWSPAPER BECAUSE HE IS VERY BUSY IN OTHER WORKS.......BESIDES THIS THREATINING I ASKED HIM THAT I WILL DELIVER THE COUPONS TO YOU EVERY MONTH BUT NOT IN ADVANCE....STILL HE REFUSED AND INSISITED ON GIVING ALL THE COUPONS IN ADVANCE TO WHICH I RESISTED AS ITS NOT THE SYSTEM BECAUSE WE PROVIDE THEM COUPONS ONLY WHEN WE PAY THE BILL AFTER DELIVERY OF NEWSPAPER.WHOLE OF OUR LOCALITY HAD BEEN STOPPED GIVING NEWSPAPER DELIVERY JUST BECAUSE OF THIS ILL LEGAL REASON.
THIS IS RUINING YOUR NEWSPAPER'S IMAGE.
YOUR NEWSPAPER IS GOOD BUT PEOPLE ARE NOT GETTING THEM BECAUSE OF THE POOR AND THREATINING ATTITUDE OF YOUR DISTRIBUTOR.I GET TWO MORE NEWSPAPERS AT HOME BUT FROM DIFFERENT DISTRIBUTOR.HE DELIVERS THE NEWSPAPER EVEN EARLIER THAN YOURS AND IS A VERY GOOD DISTRIBUTOR.
YOU SHOULD CHECK FOR THE SAME IN OUR LOCALITY OR EVEN TOWN KALKA THAT WHAT PEOPLE SAY ABOUT THE DELIVERY,SOME PEOPLE HAVE NOT EVEN STARTED GETTING THE NEWSPAPER.IT WAS WITH SO MUCH EFFORT AND ENDLESS TALKING WITH YOU EARLIER THAT I HAD STARTED RECIVING MY NEWSPAPER COPY BUT TO NO GOOD AS ITS STOPPED AGAIN NOW.
THIS THREATINING SYSTEM BY YOUR DISTRIBUTOR IS SHAMELESS.IF YOU WANT TO SAVE YOUR NEWSPAPER"S IMAGE THEN DO LOOK INTO THIS MATTER OR AFTER SOME DAYS YOUR DISTRIBUTOR WILL THREATEN EVERYONE TO GIVE COUPONS IN ADVANCE AND STOP DELIVERING YOUR NEWSPAPER.
THIS THING IN UNTOLERABLE AND I EXPECT YOU TO PROVIDE SOME SOLUTION AS I WILL DEFINATELY NOT GOING TO TOLERATE THIS THREATENING ATTITUDE AND WILL COMPLAINT TILL I AM ABLE TO.
PLEASE SIR,IT WOULD BE POSITIVE ASPECT FOR YOUR NEWSPAPER IF YOU WOULD CHECK FOR THIS INCONSISTENCY IN DISTRIBUTION.

FIND ATTACHED THE REQUIRED PRROFS AND LINKS PERTAINING TO COMPLAINT AND COME UP WITH A SOLUTION AS EARLY AS POSSIBLE.
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TO AJ SAMAJ REPRESENTATIVE,
I am resident of kalka,Haryana(opposite #1957 A,Ram Nagar). I had booked newspaper service through one of your resentatives who came with a scheme of Rs120/50 per month and assured of timely delivery of newspaper.I had booked this scheme on 16/04/2012 and newspaper was to start from 01/05/2012.I had confirmed this through your same representative that had booked the scheme.Despite this newspaper ditribution has not started.So i had called AJAY(aaj samaj representative,[protected])who informed me that newspaper distribution will start from next month as your residential address can not be found(just ignoring the address).I need to know that "how did he found the residential address at the time of booking if he can not find it now and the same newspaper is being delivered near my house".Adding to this he first said that the newspaper distributor person is new to locality.."IS IT MY RESPONSIBILITY TO PROVIDE YOU WITH A PERSON FOR NEWSPAPER DISTRIBUTION..?" OR YOURS...?..Adding to my woes your representative does not picks the call now and he had tested enough of my patience.You should check about this and stop faking out the people.I will make sure that people in my locality does not become prey to this fooling around by your represntative and make sure that no one should get slipped to your schemes and book newspaper which is never going to come and your representative is never going to answer the continous calls made.After this I had called your office[protected] and your employee told me not to file written complaint and commited that newspaper would delivered from next day but the same did not happen.I will keep this in mind from next time not to get indulged in these type of schemes through which your representatives just fool around with customers and there is zero seriousness in your representative regarding doing work.I am attaching a copy of reciept with this showing payment against newspaper booking(WHICH NEVER CAME)and for further please do not launch the schemes upon which you can not act atleast.

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    KALKA
    Haryana
    India
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