[Resolved]  Abn Amro — Harrashment call from customer care

Sir/Madam,
I Mr. Mahendra M. Tamboli holding ABN Amro Credit Card ([protected]).
This is regarding the call from customer care for the recovery of payment. I am getting threatening & abusive calls from customer care for ABN Amro Credit Card payment. They are not even ready to listen my point that I am paying the amount by cheque. Though I agree that I am late to pay as per the due date because of my financial crises. But I never denied the payment & issued the cheque of 30th January, 2009, but still the customer care person (named himself as Rahul) was in no mood to talk politely & started threatening & abusing (which I don't prefer to mention as it is too filthy).
This call was from Delhi[protected] at around 4:35 pm on 27th January, 2009. So I requests you to see in this matter & I expect no more such calls from yourside.

Regards,
Mahendra Tamboli
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Aug 14, 2020
Complaint marked as Resolved 
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DEAR SIR /MADAM,
TODAY I HAVE RECIEVED CALL FROM DELHI FROM ABN AMRO BANK CONNAUGHT PLACE OFFICE AS PER TELECALLER AND HE TOLD ME THAT I HAVE SOME DUE ON MY CARD FROM THE LAST 4 YEARS. I SHOCKED TO RECIEVE THE CALL AFTER SO MANY YEARS AND WITHOUT ANY AUTHENTICATION. WHEN I ASKED HIM TO GIVE ME SOME TIME TO CHECK THE FACTS HE START USING HARSH LANGUAGE LIKT TOO TADAK ETC. WHEN I REPLIED HE START ABUSING AND THFREATING ME FOR MY LIFE EVEN. ACC TO HIME CARD WAS ISSUED IN 2004, PLS HELP ME TO TAKE ACTION THIS BANK WHO IS CALLING AFTER 5 YRS AND START ABUSING WITHOUT JUSTYFYING THE FACTS.
Sir/Madam,

I Md.Khalid Ahmad holding ABN Amro Credit Card ([protected]).
This is regarding the call from customer care for ABN Amro product. I am getting harassing calls from customer care for ABN Amro Credit Card. Many a times I told them that, "we already talk about this and i am not interested in this offer", But still i get call from same person.The customer care person (named himself as Vikas) He need me to explain everytime why i am not interested in same offer.
This call is from Delhi (+[protected] and +[protected] at around 4:57 pm on 22nd October, 2009.
So I requests you to see in this matter & I expect no more such calls.

Regards,
Md.Khalid Ahmad
Respected Sir/Ma'am
My mother Dr. Jasvinder Kaur (Resident Chandigarh) has got threatning call from ABN AMRO Bank (phone number[protected] regarding the payment of Rs. 5000 which we never owe to them. My mother had credit card of the same bank which was made as a part of promotional offer of the bank and with zero application and monthly charges. Till date she never used it for any purpose nor did she handed that card to anybody. She even submitted a request to the same organisation for cancellation of the card about six months back. Now out of the blues on 11th Nov 2009 at 2:50 PM my mother received a call from ABN AMRO bank asking for Rs. 5000 as a bill for doing shopping on that card. I request the Consumer complaint administration to kindly look into the matter and help us get rid of this menace called ABN AMRO.

ABN AMRO — Non Stop call from ABN Amro customer care

Respected Sir,

We had taken Personal loan form ABN Amro Bank dated 23.07.08. Our loan a/c no is:9484136 . Now from the last few days calls received from ABN Amro customer care delhi that your loan is going very smooth so we are happy and we will give you gift amounting Rs.1.80 lacs so please give us your full credit card details for veryfication. We oppose to give details and oppose to accept gift but they are nonstop calling on our landline no:[protected]. They are refuse to call on mobile no. We have not Called ID facility so we can not tress this phone calls.

Please do needful in this matter.

Mrs. Abha Sood
http://yw1der.wordpress.com/wp-admin/admin.php?page=polls

This is a public service for bringing into attention the malaise of the ABN AMRO bank. Please circultae it for the movement to gather traction, enabling you to put the bank in its aptest place — out of india, out of survival...
Sir / Madam,

I am Mr.M.subramaniam. My card no [protected]. very long back i.e in 2007 it has been surendered, At that time i have given a letter stating that i do not want to continue my card and i have cleared all the dues, Now after a lapse of 2 years i am receiveng calls asking me to pay the dues, with different amounts from time to time . The gentle man uses filthy langauges and harrasing with out giving any respect . In this connection i am sorry to say that after clearing all the dues the ABN amro unnecessarily disturbing my valueable time .
i am a freedom card holder of Abn amro credit card, i have been getting calls about upgrading my card to platinum card, all the agents who call, say its a free service but during verification call i get to know theres a mandate charge of 3000rs, this is utter non sense, you cannot cheat customers like that..this is misrepresentation of the product you are selling...i would have got at least 10 calls about this product, and all the agents say its free..finally i recorded the last call i received, as a proof ...If this doesnt stop and i get another call, then this recorded call will go to media..choice is yours...
I am a sufferer of the ABN AMRO bank. They have a number of some "A" customer, this man has stopped using his cell phone 4 years back...unfortunately the same number I got from my mobile company (like recycled phone number).

But these fools do not have the updated phone number of this "A" person, and keep calling me back again and agin from lst 3 years.

they keep bothering me, and ask my name and address continuesly. I think I should complaint this to police.This foolish bank does not have any sense and no co-ordination, after 3 years of saying "This is wrong number my dera" on telephone to these ...I am finally going to police
Dear Sir, Madam

Polite Request

Pls sir from ur said tell blue dart corrier boys that, they must contact no.. when they not able to found adsdress of customer. B'cause of this customer are facing too much problem, example myself already my account open from last six month but i dont know about this, but when i rceved first quater statement from PIGEON COURIER DOC NO[protected] on 3rd december from that onward i am trying for my welcome kit through customer care center i have rcved case no 1st 2896 after one week again they given 2nd case no 2903 the 3rd case no after a week 1146 then i went to nearst abn amro bank in camp & complaint there also then they request no R[protected] after that again i follow with ur customer care but the give me wrong doct no [protected]

Sir i again contact on 18/01/2010 to blue dart corrier, from them i come to know that such doct no they dont have([protected]) then i again contact to ur customer care & tell them its wrong doct no i fight with them then they finally give correct doct no [protected] after that i again contat with blue dart corrier they told me that corrier rcevd to viman nagar office.

Still all follow up is going from my side only, u r courier boy not contact me a singal time also, might be this time also the document will be going to return to u r head office, just tell me one thing from PIGEON courier I recived my doucments to my residential add. then why not from blue dart courier.

regds
Bhandari
Dear Sir/Madam.

This letter is with reference to credit card number – [protected].

This letter is to inform you that the above said credit card was settled on the date 24/01/08 for the amount 36000 Rupees only against the Outstanding amount of 57650.

The settlement was in 5 installments
1. Rupees – 4000 in cash
2. Rupees 4000 Cheque – 195091 - Dated – 20/02/08
3. Rupees 4000 Cheque – 195092 - Dated – 20/03/08
4. Rupees 12, 300 Cheque – 195093 – Dated – 20/04/08
5. Rupees 12000 Cheque – 195094 – Dated – 20/05/08.

All Cheques was given By Ram Prasad with Cosmos bank who took the Settlement
In behalf of Girija Desai credit Card Holder.

Abn Amro Employee calls up from UB City, Bangalore 7th floor, on the month of December and uses Dirty and Unprofessional words and asks to pay Rupees 12000 immediately, without any Information about the Cheque 195094.

After getting the Dirty call when we went and met one person by name Stanley Employee of Abn amro –[protected].He says with Sheer irresponsibility
that the Bank doesn’t have the Cheque 195094 and has lost the Cheque.

On the month of March 2009, Rupees 30000 was debited from Girija Desai Savings account with out informing her(CUSTOMER) before or after Debiting the money.

When we went with some of the other Customers of Abn Amro to UB City and urged Stanley about 30000 and give back the un presented Cheque 195094. He calls some one in Gurgaon and credits back the Amount in 2 Days but again says the Cheque is Missing.







Immediately after a week. A person by name Vikram Malhothra from the number [protected] who calls himself as an Legal Advisor and Advocate of Abn Amro bank Noida or Gurguan (NCR Region) Gives an threatening call to Girija Desai
Residence in Bangalore to their Family saying that he would put a Cheating Case Against her saying that she is done an offence to the Abn Amro bank without paying 12000 Rupees to the bank though she was not in Bangalore without sending any Legal Written or Printed Notice according to the Acts of Law in India.

In the Month of April when we called Vikram Malhotra on the number [protected] regarding the issue he Threatens again to put Cheating case or pay Rupees 12000 to the bank and he will send an No objection Certificate if Amount Paid, without uttering anything on the lost Cheque.(Calls will be taken as valid proof )

We again met Stanley Regarding as he was the only person Available, in the whole recovery office of Abn Amro credit Card division. He shows in the Computer that after clearance of Cheque 195093 there was an amount of 3500 paid by Girija Desai Family in the month of September 2008.

After around 5 to 6 phone calls done by Ram Prasad, Vikram Malhotra informs us to check the Status in the Cosmos bank about the lost Cheque 195094.
We came to know that the Cheque 195094 was not presented at all though it was already 11 Months old and was never presented by Abn Amro within 6 Months of the date.

After saying this Vikram Malhotra agrees if the Amount Rupees 8500 is paid in the Bank then he will Courier the NOC to the Residence of Ram Prasad and takes the postal address.(Calls will be taken as valid proof )


We pay 8500 Rupees to the Abn Amro on 21/04/09 (a copy of Receipt attached for the reference).

Its been 10 months the Payment has been done.Vikram Malhotra is never reachable in the number they say he has left the organization and some say he is not in the seat.

We again put an effort to get the NOC in August 25 2009 and with lot of difficulty we got to meet Vasudha Mohan, Manager of collections Credit Card Abn Amro[protected] REFERENCE – SHE HERSELF HAS SIGNED THE SETTLEMENT LETTER).

When asked about the NOC, she claims that we have to pay again 21000 Rupees to get the NOC. She says she is authorized only to sign the Settlement letter, no way responsible for all these and cannot help and also admits that the lost Cheque195094 is no more with Abn Amro Bank.

Now thay are calling from Chennai Legal department and threatens with legal action,

Please help
Girija Desai

Please help
TO,
THE MANAGER,
ABN AMRO BANK
FORT BRANCH,
MUMBAI.
sub: complaint regarding nonrecipt of overdraft against
cedit card account closure.

DEAR SIR/MADAM,
I HAVE THE CREDIT CARD ACCOUNT IN UR BANK WITH NAME ZAFAR HAFIZ KHAN HAVING NUMBER.[protected].
BEFORE CLOSING OF ABOVE MENTION CREDIT CARD BALANCE AMOUNT WHICH WAS SENT THROUGH DD HAS NOT BEEN RECIEVE BY ME, WHERE AS IN YOUR RECORD IT SHOWS THT THE DD HAS BEEN DELIVERED ON 31ST DECEMBER.
EVEN AFTER COMPLAINIG REPEATEDLY NOW I M TOLD TO SEND INDEMNITY FORM WHICH IS HIGHLY UNACCEPTABLE THE BANK HAS TO ENQUIRE WITH OVERNIGHT COURIER WHICH IS THE COMPANY IN THIS CASE. AS A CUSTOMER I HAVE NOT LOST THE DD OR MISPLACED IT TO SEND THE INDEMNITY FORM .IF ITS THE OTHER WAY ROUND I MADE THE PAYMENT FOR MY BILLS THROUGH SOME MIDDLE PERSON AND THE BANK DONT RECIEVE IT CAN I WALK AWAY JUST BY SAYING I SEND IT MY JOB IS DONE IF YOU DONT RECIEVE IT CHECK WITH MR XYZ THIS IS THE MOB NUMBER .IS THIS THE WAY CAN I TELL THE BANK TO SEND INDEMNITY FORM.
WHEREAS IN THIS CASE I WILL SEND THE INDEMNITY FORM AND WHATEVER YOUR BANK ASK BECAUSE I HAVE TO GET BACK MY MONEY
BUT I WILL TELL ALL MY FRIENDS AND MY CLIENTS NOT TO DEAL WITH ABN AMRO THIS IS THE WORST BANK WITH THE MOST UNEFFECIENT STAFF.
To Whom This May Concern
I would like to inform you that I was using ABN AMRO Card 2 years ago (card # [protected] and the loan number # [protected] which was running on the card) and due to my financial problems, I could not continue to pay the installments and amount due on time resulting in settlement of card and loan on it.
Please find the details of the settlements below:-
Loan number # [protected]
Ref: DE[protected]
Date on settlement letter: July 16, 2008
Letter was brought to me by the collection person on: July 31, 2008
Payment was made in 2 modes with 2 receipts: No 0755 and 0756 issued by Manpower solutions which I believe is your collection partner.
Amount on receipt # 0755 is: Rs 3220 (Cash)
Amount on receipt # 0756 is: Rs 20, 000 (Cheque # 454061 Dated 01/08/08 UTI bank)
Dates on both the receipts are 31/07/2008.
In the letter it is clearly mentioned that the amount needs to be paid before 15th August 2008 which I have done.
Card # [protected]
Ref: DE[protected]
Date on settlement letter: August 13, 2008
Letter was brought to me by the collection person on: August 17, 2008
Amount on receipt # 29131 is: Rs 12500 (Cash)
Receipt issued by: Citi collection India Pvt Ltd
Date on the receipt: 17/08/2008


Now, my problem is ever since I have closed these accounts after every six months or earlier I get a call from your collection people that we have not received the money and you still need to pay the outstanding with interest, and they say this in extreme harsh and offensive language and tone. I have been patient enough so far that I have given all the necessary details to them including fax or scan of the letters and receipts of the settlement. Since it’s almost two years, but I would like to confirm that I have sent the scanned letters and receipts to ABN AMRO customer care email address as well.
Now on 12th March 14, 2010, I got a call from a person who addressed himself as an attorney of ABN AMRO Bank threatening to sue and ruin my life. I think I have taken enough humiliation and inconvenience from your bank by explaining that I have made the payment. Although I have given him the same details again as well but I would no longer entertain any such calls from ABN AMRO bank or its partners. It is not my responsibility if the collection agency who collected the money from me did not give it to the bank. If this activity is not stopped immediately, I will sue ABN AMRO Bank on harassment and mental torture case. I have already consulted my lawyer on this and he confirmed that I have all necessary documents and proofs to prove that bank is guilty and sue for damages which would be much more that the amount bank expects me to pay.


Yours Truly
Ritesh Sinha
Sir/Madam,
I Mr. Dibyendu Manna holding ABN Amro Credit Card ([protected]).
This is regarding the call from customer care for the recovery of payment. I am getting threatening & abusive calls from customer care for ABN Amro Credit Card payment. They are not even ready to listen my point that I have already paid my total outstanding through 24 post dated chaques (Rs 1203/- each chaque amount and chaque dated on 1st of every month). The payment was started from November 2009. But still the customer care person (can't get the name) was in no mood to talk politely & started threatening & abusing (which I don't prefer to mention as it is too filthy).
This call was from Delhi[protected] at around 4:01 pm on 22nd March, 2010. So I requests you to see in this matter & I expect no more such calls from yourside.

Thanks & Regards,

Dibyendu Manna
DEAR SIR,

MR. K. PUSHPARAJ, NO.11A, AZIZ MULK LANE, THOUSAND LIGHTS, CHENNAI - 600 006. IN THIS ADDRESS THIS PERSON GET CREDIT CARD. HE GOT LOT OF MONEY FROM CREDIT CARD ON THE YEAR 2007. IN THE YEAR DEC 2007 HE SHIFTED IS HOUSE AND HE DIDN'T PAY THE AMOUNT. I GOT THE LATEST NEWS ABOUT THIS PERSON HIS SISTER ENGAGEMENT IS 23RD MAY 2010 NEAR ANAND THEATRE, YAMUNA HOTEL, THOUSAND LIGHT. IF YOU GO THERE YOU CAN GET THE AMOUNT FROM THEIR YOU CAN VERIFY. MR.. K. PUSHPARAJ MOTHER NAME IS MRS. MARUTHAMBAL.
Harrashment call from customer care
Sir/Madam,
my father holds ABN Amro Credit Card
This is regarding the call from customer care for the recovery of payment. I am getting threatening & abusive calls from customer care for ABN Amro Credit Card payment one Mr.Azaad. They are not even ready to listen my point that I have payed the amount by cheque. Though I agree that I am late to pay as per the due date because i was out of country and just came 2 days back...Its our last payment and we want to stop this card for good. But I never denied the payment & issued the cheque today, but still the customer care person (named himself as Azaad) was in no mood to talk politely he was saying i'm sending some one to my house..i told him my husband is not here right now...no i will call back by 5 you should have paid by then...who is he to speak to me like that...You verify a million things before giving the card or loan...then why u treat us live this .just for a Rs.4000 payment he called me 25 times today...i told him its my relation with the bank i will pay the money to the bank..no u have defaulted you ...they need to haunt people who has been defaulting for years and we have been regularly paying...if we miss a day..u charge half the amount as interest also...annoying calls...We just loose our self esteem with bankers like u...












This call was from Delhi[protected] at around 4:35 pm on 27th January, 2009. So I requests you to see in this matter & I expect no more such calls from yourside.

Regards,
Mahendra Tamboli
iam balakrishnan muthu my credit card no is [protected], i have register my complaint in customer care regarding closing my account & final settlement, before 2 months there is no reply, and keep on putting interest & late payment fees. please go through my case & help me.

regards
balakrishnan muthu
[protected]

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