[Resolved]  Abn Amro — Discrepancies in Credit Card Statement

Dear Sir,


For the past 3- 4 months Iam not getting the monthily statements properly, kindly send the same
everytime I received the call from the companty and Iam making the payments .

Thanking you.

The Bank is habitual to force the customers to pay the unwanted payments such as Late fees, Execess charges fees, Finance retail charges on the ground that they debited the unused demands i.e. Jet set go offer, World is your programme without the accepting the consent from the customers, and always stated the amount be reversed in next coming statement, but no reversal was be made.

I am also facing the same problems.

ABN AMRO — ABN AMRO BANK IS NOT RESPONSIBLE

I WONT TO APPLY FOR ABN AMRO BANK CREDIT CARD. LAST TWO MONTHS AGO 10, 15 TIME I CALL ABN AMRO CREDIT CARD DEPARTMENT. EVERY TIME I GIVE MY ALL INFORMATION BUT BANK EXUCATIVE NEVER CONTACT ME. I ALSO HAVE ALL THE REFRENCE NUMBER IS[protected][protected]

FROM. IMRAN M MAKDA
4/203 MULLA ROAD RANDER SURAT
GUJRAT PIN 395005 (M) [protected]

ABN AMRO — suggestion: Credit card payment

wish to knw ...my total outstanding is 72, 000. frm last 3 months i dint make minimum or total payment bec of health issue. so if i make this full payment, will they reactivate my abn amro bank card. else do i need to go for settlement ...in this case i can save around 12, 000 ...plz suggest.

mail or msg me at [protected]@sipl.co.in

[protected]

ABN AMRO — Disputed transaction in ABN AMRO bank credit card

I have a credit card of ABN AMRO BANK.
There is a transaction of amount Rs. 2494.55 in my statement of Nov'08 which was not done by me. The merchant shown on the statement was TATA INDICOM PAYMENT MUMBAI. I reported the dispute with the ABN's customer care, they sent me a form and was said to send the filled up form back. I did the same. I called up several times after that but they told me that the issue is under investigation. I called few days back again and I was told that the transaction was an internet transaction and used my CVV number so I a liable to pay the amount.
I was deciding what to do next, I received my February's statement and surprinsingly there is again a similar transaction(same merchant) and this time the amount is Rs.3000.
I have sent 4th level escallation (as per the bank's site) emails about my issues and seeking for waiving off the disputed amount, but I got the reply that I need to make the payment, and suggested me as per the following statement:
"Under these circumstances the Bank would not be able to raise a charge dispute for the transactions and we would request you to raise the issue with the site/ merchant directly. "

I do not know how to raise the issue or also please suggest me some way to handle the issue.


Here are the two transaction in details and I restate that I did not have made the transactions:

Date: 21-Oct-08
Desc: TATA INDICOM PAYMENT MUMBAI IND
Amt: Rs.2495.55

Date: 09-Feb-09
Desc: TATA INDICOM BILLDESK MUMBAI IND
Amt: Rs.3000

Now I have blocked the card.

ABN AMRO — activated Insurance policy without confirmation

Dear Sir/madam,
I Mr. Zubair Ahmad Salmani have credit card No. [protected] given by ABN Amro bank. When I have applied for the card that time this card was life time free and without any annual fee charge only on condition that i will have to use it within three month. So i had used it in the third month after receiving it and that amount before due date. Later on i have got a call from ABN Amro bank for Reliance Insurance Policy. isaid that your policyis very good but dont activate it till i will say. They had charged me for one more Offer for which i have not applied for that is 3 night and 2 day holiday offer charge.
I have contacted so many times to ABN Amro Bank to reversal all of the charges for which i have not applied. Even i have said that if you have any proof of application or request for that Policy and Holday package offer for which applied by me, come and show it to me i will pay all the charges.

Following are the given and received mail to ABN Amro Bank.




[protected][protected][protected][protected]
From: [protected]@in.abnamro.com
To: [protected]@hotmail.com
Subject: RE: revarsal of all the cherges
Date: Sat, 27 Dec 2008 13:06:28 +0530


Dear Mr. Salmani,

This is in reference to your email dated December 22, 2008 .

We would like to inform you that your query has been referred to the concerned department and will revert back to you shortly.

For any further clarifications we request you to get in touch with Reliance General Insurance directly. The contact numbers for Reliance General Insurance enclosed below for your reference.

Reliance Toll Free: 30338282 or[protected]
Service delivery: services.[protected]@relianceada.com
Complaints / Grievances: care.[protected]@relianceada.com

You may also quote the reference number [protected], in case you need any further clarification on the above resolution.

Please feel free to write back to us for any further clarifications in this regard or call our 24-hour Bank by Phone service in your city and our executive will be glad to assist you.

Assuring you of our best services.

Yours sincerely,
Cardservices

****************
QUICK TIP
********************************************************************************...⇄
Why wait for a physical statement when it is also available just a click away! Enjoy Simple & Hassle free banking by just Registering on Cardsonline and view statements upto 6 months Get FREE statements on email by just registering your email ID with us
Call 24 Hours Bank By Phone to subscribe for FREE SMS Alerts
********************************************************************************...⇄
You may also avail the NEFT (National Electronic Funds Transfer) Facility. For making payments through NEFT, access NetBanking of the bank from where you wish to transfer the money and add your ABN AMRO Credit Card number as a beneficiary to receive the funds transferred.
********************************************************************************...⇄
Access this URL to view the Bank by Phone numbers in your city - http://www.abnamro.co.in/consumer/directbankingservices/phone_bank.html
********************************************************************************...⇄


zubair ahmad <[protected]@hotmail.com>
22/12/2008 10:57 AM
To <[protected]@in.abnamro.com>
cc
Subject RE: revarsal of all the cherges







Dear Sir/Madam,

Thank you for atleast looking into my matter.

Once again i am telling you that i have not applied for this policy, so why do i pay for that?. This policy is activated by you and without my permission. If you have the proof that this policy was applied by me then iam ready to pay. Otherwise i am not liable to pay any amount.


Thanks

Zubair Ahmad




[protected][protected][protected][protected]

From: [protected]@in.abnamro.com
To: [protected]@hotmail.com
Subject: Re: FW: revarsal of all the cherges
Date: Sat, 20 Dec 2008 14:09:30 +0530


Dear Mr. Salmani,

This is in reference to your email dated December 15, 2008 .

We apologize for the inconvenience caused during your recent interaction with the bank.

We wish to confirm that your feedback has been shared with the concerned unit Manager and we assure you that corrective actions have been initiated to avoid any such recurrences.

We would like to confirm that we have already cancelled Health wise Insurance and credited premium of Rs. 4107.84 on October 29, 2008.

Please note company shall from the date of receipt of the notice cancel the Policy and retain the premium for the period this policy has been in force at the Company’s short period scales as mentioned herein below. No refund of premium shall be made if any claim has been made under the Policy by or on behalf of the insured.

Between 0 - 45 days Rs.150.00
Between 75 - 89 days 25% on annual rate
Between 90 - 179 days 50% on annual rate
Between 180 - 269 days 75% on annual rate
Post 270 days Full Annual Rate

We would like to request you to make payment of Rs. 6163.16 post which account will be zeroised.

We would like to clarify that Rs. 6163.16 is against the cancellation charges.

You may also quote the reference number [protected], in case you need any further clarification on the above resolution.

Please feel free to write back to us for any further clarifications in this regard or call our 24-hour Bank by Phone service in your city and our executive will be glad to assist you.

Assuring you of our best services.

Yours sincerely,
Cardservices

****************
QUICK TIP
********************************************************************************...⇄
Why wait for a physical statement when it is also available just a click away! Enjoy Simple & Hassle free banking by just Registering on Cardsonline and view statements upto 6 months Get FREE statements on email by just registering your email ID with us
Call 24 Hours Bank By Phone to subscribe for FREE SMS Alerts
********************************************************************************...⇄
You may also avail the NEFT (National Electronic Funds Transfer) Facility. For making payments through NEFT, access NetBanking of the bank from where you wish to transfer the money and add your ABN AMRO Credit Card number as a beneficiary to receive the funds transferred.
********************************************************************************...⇄
Access this URL to view the Bank by Phone numbers in your city - http://www.abnamro.co.in/consumer/directbankingservices/phone_bank.html
********************************************************************************...⇄


zubair ahmad <[protected]@hotmail.com> 15/12/2008 07:14 PM To <[protected]@in.abnamro.com>
cc
Subject FW: revarsal of all the cherges










Dear Sir/Madam,

My name is Zubair Ahmad Salmani having card no.[protected] and cell no. [protected]. On saturday again i have got a call from delhi regarding the payment of Reliance Health Policy which i had never applied. He was saying that if i will not make the payment than they will put my name on fraud list or contact to ABN Amro bank and cancel all the amount make it to zero.

I am requesting you to please check my whole transaction from begining on my card. If you will check it than you will come to know that these charges are because of Reliance Health Policy.

Regarding this health policy, when i have got call from delhi to take this policy I clearly said that your policy is very good but don't activate it until i say ( Jab tak main na kahun activate mat karna). This discussion was recorded in your system. kindly check it and than come to me. If you will get the proof that i have applied for this policy than i am ready pay whole amount. But if not than please dont call me and clear my bill.

If you want me to pay that amount than please come up with proof then i will pay.Don't harras me. pleae don' call and dont put my name in ban customers list. Dont directly go to court before checking any proof.

Regards

Zubair Ahmad



[protected][protected][protected][protected]


From: [protected]@hotmail.com
To: [protected]@in.abnamro.com
Subject: revarsal of all the cherges
Date: Mon, 22 Sep 2008 04:58:11 +0000

Dear Sir,



My name is Zubair Ahmad Salmani and cell no. [protected]. On 21st September 2008, i have got a call from Gaurav Kumar ABN Amro bank Delhi because there was debit of approximately 19500 in my account for non payment of reliance health policy. This policy was activated without my request.



Kindly reverse all the charges and cancel all the cards.



i have two cards [protected] of ABN AMRO adlabs [protected].





Zubair Ahmad salmani



Cell No. [protected]




[protected][protected][protected][protected]


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[protected][protected][protected][protected]
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[protected][protected][protected][protected]
This message (including any attachments) is confidential and may be privileged. If you have received it by mistake please notify the sender by return e-mail and delete this message from your system. Any unauthorised use or dissemination of this message in whole or in part is strictly prohibited. Please note that e-mails are susceptible to change. ABN AMRO Bank N.V, which has its seat at Amsterdam, the Netherlands, and is registered in the Commercial Register under number 33002587, including its group companies, shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system. ABN AMRO Bank N.V. (or its group companies) does not guarantee that the integrity of this communication has been maintained nor that this communication is free of viruses, interceptions or interference.
[protected][protected][protected][protected]


[protected][protected][protected][protected]
Add maps and directions to your party Show them the way!


[protected][protected][protected][protected]
This message (including any attachments) is confidential and may be privileged. If you have received it by mistake please notify the sender by return e-mail and delete this message from your system. Any unauthorised use or dissemination of this message in whole or in part is strictly prohibited. Please note that e-mails are susceptible to change. ABN AMRO Bank N.V, which has its seat at Amsterdam, the Netherlands, and is registered in the Commercial Register under number 33002587, including its group companies, shall not be liable for the improper or incomplete transmission of the information contained in this communication nor for any delay in its receipt or damage to your system. ABN AMRO Bank N.V. (or its group companies) does not guarantee that the integrity of this communication has been maintained nor that this communication is free of viruses, interceptions or interference.
[protected][protected][protected][protected]

I not receive my card statement pls sent this my mail id or sent courier

dear sir,


I want to know my credit card outstanding with all the full descriptions.(smart gold )Credit Card no.5425

[protected]. please sent the monthly statment of my card through my mailing address.i am waiting

for the card statement for the month of Feb., 2009

mail:[protected]@yahoo.co.in

thanking you


yours

r.krishnamoorthi
coimbatore

([protected])

ABN AMRO — Late Fee reversal

Dear Sir,
I have a saving account as well a credit card of ABN Amro bank. I use to pay credit card bill through the ABN Amro saving account. Payment date of credit card is 3rd of every month. I transferred minimum amount to ABN Amro account by HDFC Account on 27th Feb. which was not credited By ABN Amro due to some internal Problem till 12th March. I complained them then my account got credited the amount. In between the payment date of credit card has been passed and the put a late payment fee of 650 rs. I talked to ABN Amro they are saying that they can do nothing.
Sir, they hold my money for around 20 days for nothing after that they fine me late fee charges. And now they are not reversing the charges.

Kindly help me

Thank & Regards

sir,
my credit card number is [protected].i am given a request to change the address of my monthly credit card statement.and my address is not changed.due to this i have not recieve my last month statement.Kindly change the address of my account and send my statement immediately.my new address is Pawan kumar, A-39, II floor, sec-20, noida(near mother dairy).

dear sir my PLN - 9445971, DCN- 7702 / P1 / 00005 sanction Rs. 748586/- dated Nov 28, 2007, I have not receive repayment schedule for principle and interest kindly send by mail urgentely

sir,
this is Basheer Ahmed my AAB card no.[protected] I want my account statement on this e-mail adress

ABN AMRO Credit Card — Payment not reflecting

Hi

I have been using your credit your card for quite long and been paying the amount monthly until the month of Feb when I came to know even if I had the amount of 2200 for the month of Feb its not been reflecting in your account …

I started getting numerous call where in I had been saying that I had paid the amount through your agency who had come down to my office in sharda center to collect the money. I guess the worst part from my side was I had paid the amount through cash and I have misplaced the receipt for the same … But I had got a conformation sms from ABN AMRO saying that “ we confirm receipt of Rs 2, 200.00 as payment for your ABN AMRO Bank Credit card – ABN AMRO – www.abnamro.co.in “

I had also forwarded the sms to one of your customer care ppl who called me up from Delhi and alter he said its been updated in the system but I can only view the same when I get my next bill.
Later on 28/02 at 09:07am I had received a call from delhi office [ Number : [protected]], sorry I couldn’t recollect his name but if you can trace what he said was that payment is already received and I need to pay the an amount of 3000, if I recollect for the month of March … I had asked him also I need a prove of the same as I by that time I was really bugged up with the calls I was getting from the bank …he said it will come in my next statement but I had received the statement wherein I don’t find anything mentioning of the same but I find a late fee and other charges instead.

I again got a call on 01.03.2009 from the number [protected] at around 11:13am asking that they have not received the payment …. I really don’t understand why there is a contradict of the statement …

I just want to resolve the following issues …
1. The payment of 2200 which I had done also received a payment confirmation on the same in my mobile number – [protected] dated 03/02/2009 .
2. Misguiding from the call and the harrasement I had faced all this days ..
3. I had been paying the amount right on time before the due date after this incident I had gone back and checked all my previous statement even if I had paid the agency right on time it was given in the statement after 10 – 12 days …and you have put late charges on all the occasions…

I have dropped a mail to customer care service but i have not received any reply from them yet ...

Dear Customer care,

Please send the e statement to my e mail id ( [protected]@yahoo.co.in ) Every Month
for payment in time.


my Card No [protected]
Regards
Sunil Joshi
M No [protected]

ABN AMRO — regarding the debarring my account without the prior information.

My number has been debarred without my information even though i have made the payment at the right time.This made me to huge money loss without my phone usage.An it took 24 hours to get resolved.It has not been givern propert information by the persons in the customer care.I am filling this complaint with a high imporatance.

ABN AMRO — RE: PAYOUT

From,
M.R.Ramesh Manohar,
No:12, M.G.R.nagar, 13th Street,
Velacherry
Chennai-600 042.



Sir/madam,

Sub: Requestation for payout.

This is M.R.Ramesh Manohar from chennai. I am a free lancer and doing Personal loan & Business loan to Abn Amro Bank. Recently i had taken a case M/s.Fittness one india Ltd., for Business loan to Abn Amro Bank, usally i ll give all files based on referral scheme to mr.sivaraman who is working in Abn amro bank as a Team Leader. I am also met mr. Arunkumar (Unit Manager) and Mr.Thiyagarajan( Sales Manager) they are assure to give payout of this case 2% of full amount. So, i gave all documents and disbursed loan amount of Rs.3000000/- (30 lakhs) to M/s.Fittness One India Ltd., (LOAN A/C NO:9497973) on 30/03/2009.

I am a 52 yrs old man, i am a free lancer, i am not working any concern, i am in being this field past 10 years and my family members, i have 2 children and my wife. first daughter just finished 10th standard. second son is studying 9th standard. in this circumstance, my first daughter is going to 11th standard so, i should pay for admission and school materials and my son also. just imagine how can possible without money, i am a lower middle class person, iam waiting so expectation for this payout. Based on this amount Rs.60000/- i borrowed some money from some people. but still date i am not received any small amount from your guys.

Last one month mentaly i am disappointed, because of your guys. i asked Mr.Sivaraman, he said, he is also not get salary last 2 months. i am so suffered from your bank employees. i met so many times alongwith my wife mr. Thiyagarajan, he is promising this day, that day but, we were so suffered, he is continuously lies. i sent alot of sms to Mr.Thiyagarajan, he replied but he never do any steps still date, i kept his sms in my mobile what he sent sms to me, and he said Mr. Ajith Veda( Regional Sales Manager) not approve your payout, he blames Ajith Veda, i sent alot of sms to Mr.Ajith veda, he is no response, Sir/madam, i couldnt tell my situation i am so critical position. onething in ur mind, i am not a begger, i am not asking begging. i am asking my money thatsall.

I hope you do favour to me, i expect one or two days, my problem will slove. otherwise If any happens to me bank will bear to the all. (I think, dont to spoil your bank name who are 2 guys cheating me.(Mr.Thiyagarajan& mr.AjithVeda)

thanks,

rgds,
M.R.Ramesh Manohar.

ABN Amro bank debit & credit card — Used up all my money in debit card

Hi,

I had savings account in ABN Amro bank for almost 2 years with a minimum balance of 10k. Even though I didnt need any credit card, they offered me a life time free credit card and after 6 months charged money from my savings account. My balance was around 12k 3 yrs back, from last 1 year it has become 0 and despite complaining, calling multiple times, they have not resolved the problem. What can I do for this?

Regards,
Smitha

rvices of abn aro credit card is very poor.

g.s. — waiver off

FAX
30.6.2009
To

Chief Manager
ICICI Bank
New Delhi


Subject:- Waiver off full amount

Sir,

With humbly submission I am having Credit Card No [protected]. of your Bank. I had already deposited the outstanding including Bank Pick up charges in the month of April, 2009, because I do not require Credit Card issued by you. Now I am surprised to receive the statement of account for the month of June, 2009 showing the balance of Rs.450/- approximately. Since I had paid all the outstanding balance as desired by you.

So in view of the above, you are very kindly requested to please look into the matter personally and waive all the amount shown by you in the statement of account under intimation to me.


Thanking you,

With regards


Manoj Kumar
C/o G.S.Auto International Limited
G.T.Road, Ludhiana
[protected]
[protected]@gmail.com



CC. Reserve Bank of India (RBI)
2. Chandra Kochar CEO ICICI

ABN AMRO — waiver full off

13.7.2009
To
Chif Manager
ABN
New Delhi

Subject Waiver off full amount

Sir,

I already send the requested to customer care on march, 2009 (2) April, 09 but i have no reply from you.
With humbly submission i am having credit card no [protected] of your bank. I had already deposit the outstanding in the month of feb, 2009, because i do not require credit issued by you. Now i am balance of Rs. 1722 approx. Since i had paid all outstanding balance as desired by you.

So in view of the above you are kindly requested to please look into the matter personaly and waive all the amount shown by you in the statement of account under intimation to me.


thanking you

With regards

Manoj Kumar
C/o G.S.Auto International Limited
G.T.Road, Ludhiana
[protected]@gmail.com
[protected]