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[Resolved]  ABN AMRO Credit Card — Wrong debit in my A/c not reversed after repeated follow-up

I, Santhosh Kumar P, was using an ABN Amro Credit Card bearing no. [protected] for near about 5 Years till Feb-2007. I had visited Singapore in the Month of Feb-07 and used my card over there. On returning from Singapore, ABN Amro Bank informed me that the place I had visited is prone to fraudulent transactions hence they wants to cancel my credit card and re-issue a new card and accordingly my Credit Card was cancelled in Feb-07. I have not received the renewed card which was sent to my old address which is returned by the courier to the bank and the same is confirmed by ABN Amro Bank also.

During the tenure o[censored]sing this card, I never had delayed the payment and not paid any amount towards charges like late payment fee, service charges, interest etc. This may be verified with the history of my monthly statements. I used to settle my A/c with the complete outstanding amount every month and accordingly, the amount payable as on 14.03.2007 was Rs. 8707.61. I had paid Rs. 8708/- on 13th Mar-07 and the same was credited by bank on 15th Mar-07. As per the statement of A/c of Apr-07, an amount of Rs. 2244.80 was debited to my A/c towards renewal fee and Rs. 4000/- was debited towards REWARDS POINT PURCHASE. As these amounts were not payable by me, I had registered a complaint no.[protected] immediately to the Bank and requested them to reverse & nullify the account. In the mean time, Apr-07 statement also got generated with a late payment fee & Finance charges of Rs. 784.45. As per my request, Bank has reversed the renewal fee & other charges of Rs. 2784.45 except Rs. 4000/-, REWARDS POINTS PURCHASE. While making the compliant, the Customer Care Officer has offered and credited 7000 reward points to my a/c and asked me to make the payment which was not acceptable to me. I have registered one more compliant no. [protected] in Jun-07 but no action has been taken by the bank and started debiting my a/c Rs. 600/- and late payment fee & other charges. Surprisingly, in the month of Jul-07, Bank has reversed 8370 reward points which was there in my A/c.

As per the advice of the Customer Care Officer, I had written a letter to the Manager, Operations on 4th Aug-07 vide POD [protected] of Blue Dart and the same was delivered to the Bank on 6th Aug-07. Bank has not taken any action on this and again I had registered a compliant no. [protected] in Dec-07 and couriered the same letter once again requesting the bank to reverse all the charges and close my A/c.

ABN Amro Bank has not taken any action to clear my A/c and finally they have given the information to CIBIL stating that Rs. 6529.02 as due from me. I had repeated the entire story several times to the Customer Care Officers and the collections agents on their follow-up on overdue amount.

This is to confirm that nothing is due from my side to ABN Amro Bank and I had paid for the entire usage of my Credit Card well within the due date.
Breakup of Balance :-
Credit in my A/c Rs. -0.39
Mar-07 - Rewards Points Purchase Rs. 4000.00
Apr-07 – Late Payment chgs for the above 817.93
May-07 – Late Payment chgs for the above 844.95
Jul-07 – Late Payment chgs for the above 866.53
TOTAL Rs. 6529.02
You are requested to go thru the above and do the needful.

SANTHOSH KUMAR P
Mob- [protected]
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Complaint marked as Resolved Aug 13, 2020
Complaint comments  16 CommentsShareTweet

Comments

ABN AMRO Credit Card — Forceful Debiting My Savings A/c

There was some Rs. 6000/- charged for some air vouchers sent to me without my approval but when asked for an explanation they were not able to justify this. Then requested to waive this and settle this account (have all the details available pertaining to my communication with them anrd their revert on the same). Nobody turned up and finally two months latef Rs. 15, 000/- was forcefully debited from my ABN AMRO Savings a/c.

Whats the measure for this can I drag them to the court?

abnamro credit card — statement of a/c

Despit my repeated reminders i ve not been getting the statement of a/c .you r requested to please mail me the statement for the last 6 months on this mail address . also please send the renewed card.
kamaljit kaur
Despit my repeated reminders i ve not been getting the statement of a/c .you r requested to please mail me the statement for the last 3 months on this mail address.

freedom credit card — regarding charged debited to my credit card

From:-

Saurabh Agarwal
8, Ravindra Enclave,
Ravindra Palli,
Faizabad Road,
Lucknow.
Ph.-[protected]


To,
The Manager,
Credit Card Division,
Noida.



This is to inform you that i having a health wise policy from Reliance health Insurance on behalf of credit card of ABM AMBRO, as per information given by the credit card department to me that it is reliance health policy which was given by Reliance Health insurance and premium will be around 11200 something which was converted into EMI of Rs. 484 and it will be paid by the bank itself that why I agreed to take a health policy other wise i dont required any health policy, as by bank committement that premium will paid by bank but they are charging from our credit card so pls cancel my policy and pls confirm me as soon as possible.
My policy no. is :- [protected],

There is one more problem that u have issued me one more same Health policy but i dont know to whom concern you have issued me a policy so pls cancel my another health policy and policy no.:- [protected]
So please cancel all my Health policy and please waive off my entire due amount on my credit card so I can get better facility from your hand in future.


rgds

Saurabh Agarwal
8, Ravindra Enclave,
Ravindra Palli,
Faizabad Road,
Lucknow.
Ph.-[protected]
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ABNAMRO — fraud by not sending the billing amount

HI,
i have been used abn amro for three months and not getting the billing, further i complaint got ref number from representative.
then without that bill i have dropped the check in the drop boxed they mentioned.then 2 more complain no one has asked about money after 1 month by the time its two months they asked me 300 as iam using this card for 6000 for an emi...now when i asked that whatis the reason for 300 then they told i[censored] r using abn amro u have to pay 300.. then they send one person i have given 300, that was friday and on monday they started calling thatu have a balance of 850 onlu u need to pay that becouse u r using the card.. then i said as i m not getting any billing so far even i have dropped the check what is the amount in my bill.. then they saying please check with ur bank then i checked my bank they told no body has come for the amount then its too late i stopped the payment as i cant traced it.. further giving them call asking where to send in which account i can made payment they are telling go bank and pay in cash not that whole amount as we will charge interest on the whole amount and now its withing one months 3 months payment... now latest froud when i called and asked that its not that i have waited for my check then they are telling we received urcheck without sign and we returned it then i said i[censored] have returned then i would have signed it and u might have received the acknolodgement then they are saying now we can send u the latest billing and they started charhing on it...so its very difficult to pay in one months without billing statement ... is this a bank or froud centre please make a action i[censored] have such issue.. i hope till this date they are not able to sent me the billl ... no would be able understnd how they doing froud by not givving u the bill then they can count u any reason becoz of that we have not able to processs ur bank check then this is third month u ned to pay this much amount they started count interest and also their complaint form is not working i[censored] want a give a compliant..

ABNAMRO — Not getting my Courior

Hello Sir/Mam,

I Mrs Swikruti majhi has not getting the courior yet. Although the courior is already despatched.
My courior ref no is-[protected].

Could you please let me know what is the status of my courior.

Regards,
Swikruti
ph-[protected]
my complaint number [protected] regarding problem not rectified. and also same mistake of reversal
not done on dated[protected], pertrol reversal not done at laxmi tyres and auto services.

Glazing — ABN Amro Statements

ABN Amro Statments Month of Sep-08 were not received pls send the statement in my Email ID as per given Below
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Is is possible to mail my CREDIT CARD STATEMENT every month without reminders & without any additional charges. I seldrome get my statement at the right time. Please do the needful.
sir,

My blocked credit card number [protected] please send my statements .
My monthly statements are not coming properly. Try to sent the statements regularly for proper payments.
sir /madam
my cell are came massege due bill is Rs 5, 616.87
please details me
thank u
Anubrata
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ABN AMRO Credit Card — Unnecessary charges Debited to my account, Issuance of another card without my request which i had not received till date

I possess ABN AMRO Freedom Credit card from 2005, which is free for life but in last month statement i found that there are certain charges have debited as membership fee and service tax on that and after that in current month statement i found that there is rs.4500/- debited to my card account as royal club membership fee which i had never applied with service tax of rs. 475 + some other charges of rs.75/- inspite of my several request and reminder till date i had not get the credit of the unusual charges which had been debited from my account.
So i request you to kindly look into the matter and make them to credit the amount at the earliest.

Rachana
Date: 26.05.2009



To,
The Manager [Credit Card Division]
ABN AMRO FREEDAM CREDIT CARD
Jaipur

Sub: - Regarding foreclose of loan A/c no.[protected]


Dear Sir/Madam

With regard to the subject mentioned above, I would like to let you know that
I want to foreclose My ABN AMRO FREEDAM
Credit card loan A/c bearing number is[protected]
Dear Sir, In future I don’t require of above-mentioned Loan amount on behalf of credit card kindly accept my application and Freeze my Loan A/c and all transaction right from today 26/05/2009


Dear Sir what is Your Actual outstanding amount Due which I have to pay please confirm to me And also arrange the foreclose statement and My Repayment track by mail or My correspondence address

So please look into the matter and Kindly do the needful I shall be grateful to you if you could favour me by freeze my loan a/c


My Current correspondence address: -

Vinod Tiwari
General Manager sales
Tata Motors Kamal And Company
Near Jaipur Glass Factory
Tonk Road Jaipur 302018
please mail me the statement
I possess ABN AMRO Freedom Credit card from last so many years, this month statement i surprise to see that on 08.01.2010 debited Rs 4999/-as MMT HAPPY HOLIDAY FEES . i had never applied with your bank like any service. so i request you to cancel immediatly and i am not going to pay are use such service and don't do this type of transation in future.

thanks and regards


mmprasad
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