[Resolved] ABN AMRO Credit Card — FULL AND FINAL SETTLEMENT | |
Hi, I was using the Abn amro freedom credit card during[protected]. I had an outstanding of 21, 000 and I wanted to close the account. So collection dept, told me I can pay 14, 000 and they can give full and final settlement to close the card. I paid this amount to the collection dept, but as promised they have not sent me the full and final settlement letter. They stopped calling me asking for my dues for nearly 7 months, which made me think my card account was indeed closed. But 7 months later, the bank called me saying I still have some 9000 to be paid to the bank as outstanding dues. I was surprised that my card was not closed, even after paying for full and final settlement. I refused to pay the amount and fought with the bank. Later they have added me in the CIBIL defaulter list. They have spoiled my credibility, because of which I could not utilise any loans or anything from other banks too. Someone, has to teach ABN amro some ethics. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 163 Comments | |
Comments
Hi,
I was using the Abn amro One credit card during[protected]. I had an outstanding of 23, 600 and I wanted to close the account. So i called the customer care informed the same, they told me to pay 20, 000 and they can give full and final settlement to close the card. I paid the same, but as promised they have not sent me the full and final settlement letter. They stopped calling me asking for my dues for nearly 3yrs, which made me think my card account was indeed closed.all this was happened in 2010.
But now Collection agent from kotak mahindra bank on behalf of ABN AMRO started calling on my mobile for the payment. that my card was not closed, even after paying for full and final settlement. What to do now.Any assistance.I think i may not have any proofs to show that as i made the cash payment.Even i lost my counterfoil.
How to approach the legal cell for the same.
I was using the Abn amro One credit card during[protected]. I had an outstanding of 23, 600 and I wanted to close the account. So i called the customer care informed the same, they told me to pay 20, 000 and they can give full and final settlement to close the card. I paid the same, but as promised they have not sent me the full and final settlement letter. They stopped calling me asking for my dues for nearly 3yrs, which made me think my card account was indeed closed.all this was happened in 2010.
But now Collection agent from kotak mahindra bank on behalf of ABN AMRO started calling on my mobile for the payment. that my card was not closed, even after paying for full and final settlement. What to do now.Any assistance.I think i may not have any proofs to show that as i made the cash payment.Even i lost my counterfoil.
How to approach the legal cell for the same.
ABN AMRO Credit Card — Credit Card -payment demanded for non usage
I was issued a free card by ABN AMRO # [protected], which was subsequently cancelled by me in June-July 2007. However, ABN continued to charge me annual charges + interest charges coupled + Service tax thereon taking the payable balance to Rs. 2028.00. Subsequently, they have been harassing me by making numerous calls from Kotak Mahindra ( Phoenix ARC Private Limited) after explaing the entire incident to numerous people, includign Shift supervision and her colleague, nobody takes any interest in going into the details to check the veracity of the claim but continue to make these demand calls whenever and whatever time, they want.
I have already spoke on this[protected]. Ravi, contact number[protected].They told they will waive off the amount. Till 6 months there are no calls but today I got call from Bangalore[protected] Rohini) harassed to pay the amount of Rs . 2028 since morning ( Today date : May 16th 2016).
Regards
Srinivas
I was issued a free card by ABN AMRO # [protected], which was subsequently cancelled by me in June-July 2007. However, ABN continued to charge me annual charges + interest charges coupled + Service tax thereon taking the payable balance to Rs. 2028.00. Subsequently, they have been harassing me by making numerous calls from Kotak Mahindra ( Phoenix ARC Private Limited) after explaing the entire incident to numerous people, includign Shift supervision and her colleague, nobody takes any interest in going into the details to check the veracity of the claim but continue to make these demand calls whenever and whatever time, they want.
I have already spoke on this[protected]. Ravi, contact number[protected].They told they will waive off the amount. Till 6 months there are no calls but today I got call from Bangalore[protected] Rohini) harassed to pay the amount of Rs . 2028 since morning ( Today date : May 16th 2016).
Regards
Srinivas
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FULL AND FINAL SETTLEMENT
Hi,
I was using the Abn amro credit card during 2006. I had an outstanding of about 4 or 5 thousand and I wanted to close the account. So collection dept, told me I can pay 569 and they can give full and final settlement to close the card. I paid this amount to the collection dept, but as promised they have not sent me the full and final settlement letter. They stopped calling me asking for my dues for till-now, which made me think my card account was indeed closed. to be paid to the bank as outstanding dues. I was surprised that my card was not closed, even after paying for full and final settlement. I refused to pay the amount and fought with the bank. Later they have added me in the CIBIL defaulter list. They have spoiled my credibility, because of which I could not utilise any loans or anything from other banks too. Someone, has to teach ABN amro some ethics.