[Resolved] ABN AMRO Personal Loan — 2 Times ECS hit and second time due to there mistake
I the undersigned Maulin P Fadia having one on going loan with ABN AMRO (ahmedabad) my loan account no is 9374112 and problem started on 2nd of november 2008, there is debit instruction from my HDFC bank saving account for ECS... but on 2nd of november my funds were underclearing so 1st time my ECS gone return due to insufficient fund from HDFC Bank. here in this case i know as per RBI guideline i have to maintance sufficient closing balance... i agree that this time it was my mistake...After two days there was a call from concern department of ABN AMRO (Noida) and he told me to pay them through cheque.. ..on 06/11/2008 person came to my place and collect the cheque of 7049 rs cheque no 400306 HDFC Bank. i am having reciept (Reciept no. 9551RBSM/1458) and the same cheque has been cleared on 08/11/2008 from my account i am having debit entry in my account in favour of ABN Amro...so matter is closed...
nut on 11th of november again ECS hit in my account but i have already paid through cheque ECS was returnd... so its kind of communication gape from ABN AMro collection department... my demand with ABN AMro is only that when there is a mistake from your side and due to that my credit track is affecting you should have to give me one appology letter that due to there communication gape second time ECS hit after i had paid...
but some Mr Ram (Delhi) called me and he also confirm that its a mistake from there side but not be able to give appology letter as their bank has no drafted letter for this kind of mistakes... sounds silly... and secondly he told me if first time ECS returns then system will automatically hit ECS second time... i agree with that system but i ask him. so, why person from ABN call me and collect the cheque instead of informing this... if at that time there person told me this then i keep balance and do not issue a cheque for the same...
i simply ask for applogy letter as there person gave me wrong instructions...
hope that you will deffinatly look in to the matter and please feel free to contact me on[protected] ...
thanks and regards,
Complaint marked as Resolved 2017-07-06 20:33:34
Remove my post
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