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[Resolved]  abn credit card — Abn amro a real cheater gang

Abn amro bank is a real cheater. They cheat every citizen like any thing. For the last eight months i didnt receive any bank credit card statement but after due date they make a call with all the late fees, taxes and what not being calculated on that. I had called around 10 times to customer care about sending me the estatement. But every time they updated my email but never got the one.
There is one person called Santosh with cell number [protected]. He took payment from me with a promise that he will take care of all the disputes and will raise a complaint with main brach. But the guy is absconding for the last one month.
Please suggest should i go through legal ways to teach them a lesson.
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  3 CommentsShareTweet

Comments

abn credit card — Frequent calls at odd hrs

Insipte of telling your agents that we do not require the current offer of balance transfers i am getting call from your agent MR. P Kannan from yesterday for more than 10 -15 times till today. When I asked him to transfer the call to his manager he gave the phone to his friends and were talking all rubbish talks.They said that you cannot make a complaint me stating that many person as the same name in this office

It is really irritating. Yesterday they did the same to my wife. She did mention that he is not intrested but they said "it will be better if i talk to your husband, have your command only to him and not to us" They were talking in tamil and english
Also I have attached the phone # from were the call was landed
[protected]
[protected]
Please take action before i Complaint it to the police.Also I have taken a print copy of this letter for futher reference.

Karthik

abn credit card — miss leading & wrong commitment

Ya, I do have many credit cards like ( SBI, HDFC, ICICI, ABN, ……) But out of that I have problems with ABN only.

1) In the month of SEP 2007 with ABN credit card I have taken petrol of Rs. 340/- apprx. But in my 1st statement of OCT 2007 total amount due was Rs. 1082/- which included 350 rupees late fee. I was having no answer for it, that in my 1st ever statement it was more then double amount.
I was having no option other than to talk to customer care. They asked me to first pay the whole amount than only the late fee & other charges will be credited in your next bill.
But they cheated me by asking me to pay first. Till date no credit have been made.

2) According to your customer care my total purchases can be converted into monthly installments(EMI), it was the best service I was heard of. In month of March I made a purchase of mobile of Rs. 17940/-. It was very good that without my request customer care them self ask me for this option. It was like asking food to a hungry boy.
I said yes to this option. I received verification call for the same.
But they had put one condition that you will have to pay your previous minimum due amount of Rs. 1000/- only. And to have this EMI option I will have to pay some one time charges. In my statement of 05/04/2008 I found some financial charges and even credit of my Rs. 1000/- paid.
But in my statement of 05/05/2008 there was no such option of EMI. More over statement stated late fee & again some financial charges. I was not able to trace that which customer care executive have given me such fake offer of EMI.

I would say it was my good luck, again one call from DELHI ask me to make the payment of minimum due of Rs.1672/-. I had made this payment to his executive on the same day. He offered me option of EMI conversion of my outstanding. But this time I make sure of his identity and even his contact number. His name is AKAASH THAKUR ( Sr. collection officer) & he has given contact no. of his office friend RAHUL [protected].
As he has called himself as Sr. collection officer, I was having no other option then to believe him. But it was again the same story. I had call him back for the same and after his refusal, I had refused to pay my further bill.

Now what to do & whom to trust on.

This is story of only one customer…………….. there will be many like me. I don’t have money to pay my total outstanding in 1 or 2 installment. So I don’t have any other option then to complaint regarding such miss leading fake commitment to the customer which lead them to such thing.

Hopping for best.

Regards,
Manoj Kushwaha([protected]) [protected]@yahoo.co.in

abn credit card — Rough Talking and useless demand

Sir,
Some times i received one phone form ABN bank ([protected]) for demanding some cash money for credit card and talk to rough language and their demand not to match our accounts profile.
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