[Resolved]  Acer Lcd Monitor 18. 5 — Not get Replacement/Repair Acer TFT LCD Monitor

Address:

Maharashtra

Call ID : [protected]

Customer Details : Mr. Uttamrao Waghamre
Pawan Printing Press
Mahakali Complex, Tarsa Road Chok, Kanhan

Contact Details : [protected], [protected]

Product Details : Monitor - X193HQ (18.5”)
Sr. No.- ETELHOC02583009AAB4021

Service Center : Redignton (India) Limited
No.70, Radhawaman Appartment, Shiviaji Nagar-440010
Service Engineer- Mr. Ashish

Complaints : 3 Black Spots
(3 Black spots appeared on screen at the bottom side.)
(Left hand side of screen).
Thin Vertical Lines also appear on center of screen on top of screen.
(not written in complaints)

Call Closed : Dt.15/09/2010. At the time of

Receiving Status : Screen appearance - too bad than the at the time lodging complaint. As
mentioned in complaint there is no three black spots i.e. complete black belt
appear. At the Center of screen big Black Spot, at bottom side (right side) large
White Belt appears. This happened in Service Center in the duration of service
period.

Customer Said : - No breaking of Plastic Parts/Device Body
- Nothing is any breakdown
- No any Scratch/Crack on Device
- Nothing is any breakdown
- If the appearance problem is too big and different than at the time of
submitted device who will responsible? How appearance problem area is increase? Why Show White Color Large Belt? that is not at the time submitting the device and it still increasing bad appearance. It means the defect arise in device defect is still continue.

Photos of Device : See the photographs.


Customer decided to submit the case in Consumer Forum against Acer India.


Please answer this mail.

From
Saraswati Computer
1st Floor Sabre Complex, Tarsa Road Chowk, Kanhan
Tha. Parseoni, Dist. Nagpur
Vilas G. Ghawade