Comments
Gaurav, I think this is their general practice, if I have to write here, I will just have to copy paste your lines. We are facing the same situation . worst management in the call centers. No Managers are there. And Shifting a connection takes 7-10 days ???I wonder where are they serving their customers- hitech city Hyderabad or an AP village with no electricity?
Reply
Hi,
i am not sugesting beam connection at all. Beam cable service is worst serivce. i wasted lot of time to made calls to beam cable persons. i made 45 calls for 5 days. finally they arrived to rectify. but soon my cable is disconnected again they took 4 more days to rectification.
what happned with beam persons they cut my cable wihout intimation and the same cable assiged to another new user eventhogh i made renewal payment for 6 months . it happend to on first month.
i really frustrated with beam cable connction. finally i canclused that don't go to take beam connection at all.
poor response poor service..
what a funny thing they took 5 days to rectify even samll issues also.
they are simply cash collectors and not look for customer end.
i am not sugesting beam connection at all. Beam cable service is worst serivce. i wasted lot of time to made calls to beam cable persons. i made 45 calls for 5 days. finally they arrived to rectify. but soon my cable is disconnected again they took 4 more days to rectification.
what happned with beam persons they cut my cable wihout intimation and the same cable assiged to another new user eventhogh i made renewal payment for 6 months . it happend to on first month.
i really frustrated with beam cable connction. finally i canclused that don't go to take beam connection at all.
poor response poor service..
what a funny thing they took 5 days to rectify even samll issues also.
they are simply cash collectors and not look for customer end.
I am undergoing a similar experience with this Beam Cable. Who the hell takes money even before any installation ? Horrible service. The guy tells me to connect the wire he threw into the window to the router myself. but why should i ? shouldn't they install and verify if the connection is working fine ? How dare they tell me to connect it myself ?... Now the guy doesn't take my calls and the HO doesnt bother to consider my complaint...
It is worst service don't go for beam, services is very bad last 35 days my connection was unplugged, daily i am calling to them but no response from them.
Rajesh
Rajesh
Hello Gaurav Arora,
We apologize for the issue you are facing. We will forward your request to the concerned department and we will make sure the issue gets resolved at the earliest. Kindly provide your customer details or registered contact no. So that our team can get in touch with you ASAP.
Regards,
Beam Fiber
We apologize for the issue you are facing. We will forward your request to the concerned department and we will make sure the issue gets resolved at the earliest. Kindly provide your customer details or registered contact no. So that our team can get in touch with you ASAP.
Regards,
Beam Fiber
hi,
Feel pity on beam telecom .. They dont know which site is legit and which site is not ..
They have blocked www.weebly.com too which is a simple hosting site where many sites are hosted and published . This is ridiculous, Many people are making there carees and hosting sites in weebly and its now blocked by Beam Telecom .
Feel pity on beam telecom .. They dont know which site is legit and which site is not ..
They have blocked www.weebly.com too which is a simple hosting site where many sites are hosted and published . This is ridiculous, Many people are making there carees and hosting sites in weebly and its now blocked by Beam Telecom .
Hello, I m saquib iqubal; I'm doing M B A. I want to take franchises for Bihar. My mob no is [protected]. Please give me some idea.
I have taken beam this month...they told i will get the connection in 24hrs after taking the advance for 6months...they dint turnup...when i called no one responded...it took an hour to reach their CC...i have lost 4000...wat the fuc, beam is the worst internet connection ever...the customer care service is the worst ...my sincere advice is not to go for beam.
Ticket No 1073721283
I have registered a complaint regrading power backup issue on 6 June 2016.. 4 days was completed but still complaint was not resolved.. ACT fibernet was very poor and bad services.56%
Complaints
4525
Pending
514
Resolved
2325
+91 91 2121 2121
+91 72 8899 9999
Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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